Warranty Technician

Homes by Taber; Oklahoma City (OK); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Employer matching 401k

Medical and dental coverage

Vision and life insurance

HSA with employer contribution

Paid vacation after 90 days

Home purchase program

Job summary

Homes by Taber in Oklahoma City is seeking a Warranty Technician to support homeowners by resolving warranty requests and coordinating with the Warranty Manager and trade contractors.

You will perform drywall repairs, cabinet and door adjustments, and home walk-throughs, on-call for emergencies, and help ensure policy adherence while maintaining strong customer relations.

This role emphasizes teamwork, communication, and knowledge of residential construction, with benefits starting after 90 days.

Qualifications

• Strong understanding of residential construction, warranty processes, or customer service.
• Excellent communication skills, both verbal and written.

Responsibilities

• Performs tasks such as drywall repairs, cabinet/door adjustments, paint touchups, etc.

Skills

Residential New Construction

Warranty

Customer Service

Tools

iPad

Surface Pro

PDF editing

Excel

Job description

At Taber Homes—we don’t just build homes, we build futures. Headquartered in Oklahoma City, we’re proud to be one of the state’s leading home builders, known for our commitment to quality, innovation, and community.

At Taber Homes, every team member plays a vital role in creating places where families thrive. Whether you're a seasoned professional or just starting your career, you'll find opportunities to grow, contribute, and be part of something meaningful. Join us, and help shape the future of Oklahoma—one home at a time.

Our Recent Awards

Homes by Taber is an award-winning homebuilder recognized year after year for excellence in quality, innovation, and customer satisfaction. Consistently named Oklahoma’s Favorite Builder, they’ve earned top honors from publications like 405 Magazine and The Oklahoman, while also ranking nationally for energy efficiency and home design.

Warranty Technician

To work under the Supervision of the Warranty Manager and Director of Customer Care to ensure that warranty request are resolved in a professional, and timely manner, this would include variety of repairs on homes; communicate consistently with the Warranty Manager, Director of Customer Care, and Claims Coordinator of any resolutions, denials, or items that still need to be addressed by us, or a trade contractor.

Responsibilities:

• Performs tasks such as: drywall repairs, adjust cabinets and doors, paint touchups etc…
• Performs home walk through with homeowners
• Must be well versed in industry standards of residential construction, and company’s warranty guidelines, and have the ability to communicate our warranty policies to our customers.
• Provide after-hours support for customer reported emergencies. This requires being on call for two weeks at a time, on a rotation with all other Warranty personnel.
• Must be able to fill in for the Claims Coordinator in case of their absence or requirement for them to be out of office. This requires good working knowledge of their job requirements and processes to be able to effectively fill in for them, without any lapse in communication with customers, or members of the Management team.

Qualifications:

• Strong understanding in one of the following areas: Residential New Construction, Warranty, Customer Service
• Strong understanding, in use of technology, i.e. Cell Phones, Cameras, I pads, Surface Pros, use of PDF editing software, and Excel spreadsheets
• Excellent communication skills, oral, and written, including presentation skills.
• Analytical and Interpretive skills
• Ability to handle conflict and confront challenging issues in a fast work environment
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Must have some knowledge of residential construction practices.
• Ability to communicate with customers in a knowledgeable and professional manner, often in stressful situations.
• Salary - Based on experience
• Employer matching 401k retirement plan
• Medical, employer matching HSA, dental, vision, supplemental insurance and life insurance
• Home purchase program (After one year of employment)
• Paid vacation (After 90 days of employment)
• **All benefits start 90 days after employment