Warranty Intern

Betenbough Homes; Amarillo (TX); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Betenbough Homes in Amarillo, TX is seeking a Warranty Intern to support our home warranty service team. This part-time role offers hands-on experience in repairing and documenting warranty work across field projects.

You will inspect repairs for quality, communicate with homeowners professionally, and coordinate parts and deliveries while maintaining clear schedules with trade partners. A valid driver’s license and physical ability to lift up to 75 pounds are required.

Formación

• Basic home warranty repair skills preferred or willing to learn.
• Strong communication and problem-solving abilities.
• Organized with ability to manage multiple work orders.

Responsabilidades

• Complete all assigned warranty work orders.
• Answer warranty calls professionally and document interactions.
• Inspect work for quality and completion within tolerances.
• Coordinate parts, supplies, and deliveries for work orders.
• Maintain work order and trade partner schedules in company systems.
• Collaborate with trade partners to resolve issues and ensure accountability.

Conocimientos

Communication

Problem solving

Time management

Planning / organization

Mechanical inclination

Descripción del empleo

Career Opportunities with Betenbough Homes

Careers At Betenbough Homes

Current job opportunities are posted here as they become available.

Warranty Interns intentionally deliver a world class customer service experience to all homeowners through quality warranty service that builds trust and generates referrals.

Core Functions

• Complete all assigned warranty work orders.
• Answer incoming warranty calls with professionalism and proper documentation, as well as conducting proactive calls.
• Inspect all work for quality and completion within tolerances while delivering exceptional customer service.
• Order necessary supplies and deliveries for work orders in a timely manner.
• Maintain your work order and trade partner schedules with the provided company systems and technologies.
• Direct trade partner interactions, such as problem solving, collaboration and accountability for work needed.

Required Qualifications

Warranty technicians will have or learn basic home warranty repair skills and have the following superior qualifications:

• Communication
• Problem Solving
• Time Management
• Planning/Organization
• Mechanical Inclination

Preferred Qualifications

• Experience in project management

Work Environment and Physical Requirements

• Field environment
• Vision for near, mid-range and far as well as hearing for low, medium, and high pitch.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
• Ability to navigate hazardous conditions such as frequent moving vehicles, construction equipment, and various construction materials.
• Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• Ability to lift 20 - 75 pounds.

Hours and Schedule

• 20-29 hours per week
• On-call rotation for some nights and weekends.
• Minimal travel required for company events and inter-region collaboration.