Warranty Claims & Compliance Specialist

Norm Reeves Subaru Rockwall; Cerritos (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401k matching

Tuition reimbursement

Paid time off

Supplemental insurance

Vehicle discounts

Job summary

Ford Motor Company is seeking a Warranty Administrator to process and track warranty claims for timely reimbursement. You will verify coverage, ensure documentation meets policies, and monitor claim status while coordinating with the service team.

Strong knowledge of Ford warranty procedures and audit experience are essential, as well as excellent communication and multitasking abilities to meet deadlines and maintain accurate records.

Qualifications

• Knowledge of Ford warranty policies and procedures.
• Experience handling audits and compliance reviews.
• Strong communication and problem-solving skills.
• Ability to prioritize multiple tasks and meet deadlines.

Responsibilities

• Review repair orders to verify warranty coverage and eligibility.
• Ensure documentation meets Ford warranty policies and procedures.
• Monitor claim status and follow up on outstanding or rejected claims.
• Resolve claim discrepancies and resubmit as needed.
• Communicate with service advisors and technicians to gather required information.
• Maintain organized records of all warranty submissions and approvals.
• Stay up to date with Ford warranty bulletins, recalls, and policy changes.
• Assist with warranty audits and ensure compliance with dealership and manufacturer standards.
• Reconcile warranty receivables and report on claim activity.

Skills

Ford warranty policies

Audits & compliance

Communication skills

Time management

Job description

Ford Motor Company is seeking a Warranty Administrator to process and track warranty claims for timely reimbursement. You will verify coverage, ensure documentation meets policies, and monitor claim status while coordinating with the service team.

Strong knowledge of Ford warranty procedures and audit experience are essential, as well as excellent communication and multitasking abilities to meet deadlines and maintain accurate records.