Warranty & Repair Operations Specialist

Airbus; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading aerospace company based in Miami is seeking a professional to manage Repair and Exchange Orders as well as Warranty claims. You will be responsible for ensuring that services are delivered on time and in accordance with company objectives. The ideal candidate will have significant experience in Customer Order Management, preferably within a repair context, and hold an Associate Degree in a relevant field. Proficiency in SAP is critical for this role.

Qualifications

• Minimum 2-5 years working experience in Customer Order Management or Supply Chain.
• Insider experience with repair or service-oriented contexts.
• Working knowledge of SAP and related systems.

Responsibilities

• Handle and follow up on customers’ Repair Orders & Warranty claims.
• Ensure customers are updated on Repair/Exchange Orders.
• Issue Repair/Exchange Orders to approved suppliers.
• Prepare performance reports on Repair Orders & Warranty claims.

Skills

Customer Order Management

Supply Chain Management

Purchasing and Logistics

Technical Proficiency in PC Software

Education

Associate Degree in Supply Chain, Production, Engineering or related field

Tools

SAP

Google Suite

Job description

A leading aerospace company based in Miami is seeking a professional to manage Repair and Exchange Orders as well as Warranty claims. You will be responsible for ensuring that services are delivered on time and in accordance with company objectives. The ideal candidate will have significant experience in Customer Order Management, preferably within a repair context, and hold an Associate Degree in a relevant field. Proficiency in SAP is critical for this role.