Warranty Engineer — Powertrain Failure & OEM Liaison

Magna-International-6df39721; Troy (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Magna Powertrain is seeking a Warranty & Customer Liaison Engineer to bridge engineering and OEM customers for drivetrain warranty management. You will perform teardowns, lead 8D processes, and monitor warranty data to protect product integrity and reduce costs.

The role requires strong analytical, presentation, and cross-functional collaboration skills, with experience in CAN tools and IATF 16949 standards. Occasional travel may be required.

Qualifications

• BSME from an accredited university is required.
• 3+ years of automotive engineering experience.
• Deep understanding of gear sets, torque converters, and TCM logic.
• Familiarity with CAN bus communication and vehicle diagnostic tools (CANalyzer, INCA, or similar).
• Knowledge of IATF 16949 quality standards.
• Able to present complex engineering findings to customer stakeholders.

Responsibilities

• Perform detailed teardowns of drivetrain units to identify failure modes.
• Lead cross-functional teams through the 8D process and root-cause methodologies.
• Analyze warranty data trends to identify emerging field issues.
• Act as primary contact for the customer’s Warranty, Quality and Reliability teams.
• Prepare and lead Top Issue reviews for stakeholders.
• Maintain accuracy in customer-specific warranty portals and documentation.

Skills

8D process

Fishbone analysis

5-Why

Root cause analysis

Data analysis

Customer liaison

Presentation skills

Education

BSME (Mechanical Engineering)

Tools

CANalyzer

INCA

CAN bus diagnostics

Minitab

JMP

Excel VBA

Job description

Magna Powertrain is seeking a Warranty & Customer Liaison Engineer to bridge engineering and OEM customers for drivetrain warranty management. You will perform teardowns, lead 8D processes, and monitor warranty data to protect product integrity and reduce costs.

The role requires strong analytical, presentation, and cross-functional collaboration skills, with experience in CAN tools and IATF 16949 standards. Occasional travel may be required.