Warranty Analysis Lab Supervisor

Magna International; Troy (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Magna International in Troy, Michigan, is seeking a qualified candidate to lead the warranty return part analysis for automotive components. You will supervise a small team and coordinate closely with various engineering teams. The ideal candidate has a Bachelor's degree in Engineering and over 5 years of relevant experience in warranty and failure analysis. This position offers a regular and permanent role within the Magna Powertrain group, emphasizing compliance with safety and quality standards.

Qualifications

• 5+ years of relevant experience in warranty analysis or automotive driveline systems.
• Demonstrated experience supervising or leading technicians.
• Ability to write clear technical reports and present findings.

Responsibilities

• Lead warranty return part analysis for transfer case components.
• Supervise a small team of warranty technicians.
• Develop and deliver clear part return analysis reports.

Skills

Warranty analysis

Supervision

Mechanical inspection methods

Technical report writing

Data analysis

Education

Bachelor’s degree in Engineering

Tools

Excel

PowerPoint

Word

Job description

Job Responsibilities

• Responsible for leading warranty return part analysis (RPA) for transfer case components, supervising a small team of warranty technicians, and partnering with warranty engineers to identify failure modes, recommend corrective actions, and communicate findings through clear analysis reports to internal engineering teams and customers.
• Lead end-to-end warranty return part analysis for transfer case assemblies and components, including teardown, inspection, and documentation.
• Determine and document failure modes and potential root causes using structured problem‑solving methods such as 8D, 5‑Why, and Ishikawa.
• Supervise, coach, and prioritize daily work for 3–4 warranty technicians; ensure quality, productivity, and adherence to standard work.
• Coordinate closely with warranty engineers, design engineers, manufacturing, supplier quality, and test teams to align on analysis approach, findings, and next steps.
• Develop and deliver clear part return analysis reports (including photos, measurements, observations, and conclusions) for engineering review and customer communication.
• Maintain traceability of parts and data: sample identification, chain of custody, test/measurement records, and report revision control.
• Support containment, corrective actions, and verification activities by providing evidence, hypotheses, and follow‑up analysis.
• Drive continuous improvement of lab methods, fixtures, measurement techniques, and turnaround time; apply Lean/Six Sigma tools where appropriate.
• Ensure compliance with safety requirements, 5S standards, and proper handling/disposal of fluids, chemicals, and scrap.
• Maintain a clean, organized, and safe work environment and ensure team adherence to housekeeping and safety expectations.

Requirements and Qualifications

• Bachelor’s degree in Engineering (Mechanical, Manufacturing, Materials, or Electrical).
• 5+ years of relevant experience in warranty analysis, failure analysis, quality engineering, product engineering, or automotive driveline systems.
• Demonstrated experience supervising or leading technicians or lab/shop personnel.
• Working knowledge of mechanical inspection methods such as visual inspection, dimensional measurement, and surface wear evaluation, and documentation best practices.
• Ability to write clear technical reports and present findings to engineers and customers.
• Proficiency with common office tools such as Excel, PowerPoint, and Word and basic data analysis.

Work Environment

Office environment; work is performed in a lab and/or shop environment and may include exposure to oils/fluids, solvents, and metal components. The role requires consistent use of required personal protective equipment (PPE) and adherence to all safety procedures. Ability to lift and move components and fixtures (with assistance or lifting devices as required) and stand for extended periods may be required.

Equal Employment Opportunity

At Magna, we believe that a diverse workforce is critical to our success. Magna is an equal opportunity employer. We hire on the basis of experience and qualifications, in consideration of job requirements, regardless of race, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Worker Type

Regular / Permanent

Group

Magna Powertrain