Warranty & Customer Care Admin

M/I Homes; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid parental leave

401(k) options

Profit sharing plan

Employee stock purchase plan

Employee home purchase plan

Job summary

M/I Homes is seeking a dedicated professional to provide customer care and administrative services for our Nashville division. You will handle warranty inquiries, schedule service appointments, and assist with administrative tasks to ensure a high-quality customer experience.

The ideal candidate is a high school graduate with experience in related fields. M/I Homes offers an attractive benefits package, including healthcare, 401(k) options, and paid time off.

Qualifications

• Basic academic and practical skills gained through school curriculum.
• At least one year of related work experience and/or training.
• General knowledge of administrative and office functions.

Responsibilities

• Answer warranty telephone lines and troubleshoot customer issues.
• Schedule service appointments with Technicians & customers.
• Process warranty work orders and inspection requests.
• Provide general administrative support for the department.

Skills

Customer service skills

Problem-solving

Basic office skills

Education

High school graduate

Job description

M/I Homes is seeking a dedicated professional to provide customer care and administrative services for our Nashville division. You will handle warranty inquiries, schedule service appointments, and assist with administrative tasks to ensure a high-quality customer experience.

The ideal candidate is a high school graduate with experience in related fields. M/I Homes offers an attractive benefits package, including healthcare, 401(k) options, and paid time off.