Warranty Coordinator

Butler Machinery; Fargo (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(K) Plan

Paid Time Off (PTO)

Holidays

Life Insurance

Job summary

Butler Machinery seeks a detail-oriented Warranty Coordinator to support warranty and parts claims across multiple product lines. Responsibilities include registering coverage, processing claims, and maintaining accurate records with a focus on financial accuracy for warranty and extended service agreements.

Qualifications include a business-related bachelor’s degree (or equivalent experience), proficiency in Microsoft Office, and solid communication and organizational skills.

Qualifications

• Bachelor’s degree in business-related field preferred.
• Experience in Construction and Ag industry preferred but not required.
• Proficient in Microsoft Office & Windows.

Responsibilities

• Register warranty coverage and process extended agreements.
• Process parts claims by investigating information for approval.
• Maintain records and reports for warranty and parts claiming.
• Code warranty invoices and credit memos to ensure accounting accuracy.
• Manage financials of warranty and parts-related processes.

Skills

Communication

Attention to detail

Independent work

Multitasking

Problem solving

Education

Bachelor’s degree in business-related field

Equivalent work experience

Tools

Microsoft Office

Windows environment

Job description

Butler Machinery Company is seeking a detail-oriented Warranty Coordinator to support our warranty and parts claims processes across multiple product lines. In this role, you will register warranty coverage, process claims, maintain accurate records, and ensure financial accuracy related to warranty and extended service agreements. If you have a passion for the construction and agriculture industries, enjoy working independently but still in a team environment, and are eager to continue learning and advancing throughout your career, you will be right at home with our team at Butler.

Responsibilities

• Registers, purchases, and invoices all warranty and extended agreements. Sets up machines and attachments in vendor and internal systems to reflect warranty coverages.
• Process parts claims by investigating and gathering information to provide best opportunity for approval.
• Manages questions, documents, and reports as they pertain to warranty and parts claiming.
• Code parts/warranty claims invoices and credit memos to drive consistent accounting.
• Manages accounting and financials of warranty and parts claiming related processes.
• Works within and promotes vision, mission, and values of BMC.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in a business-related field preferred, or equivalent of related work experience/training.
• Experience in the Construction and Ag industry preferred but not required.
• Proficient computer skills in a Microsoft Suite & Windows environment.
• Effective oral and written communication skills.
• Demonstrated organizational skills and high attention to detail.
• Disciplined to work independently with minimal supervision.
• Good problem solving and prioritizing skills.
• Ability to multitask in a fast-paced environment.

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

• 10% Annual Retirement Employer Contribution, with an additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• SmartDollar – employer-paid financial planning program
• Legal Shield/ID Shield products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE/Vet/Disability