Warranty Clerk

Auto Group; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

Wellness program

Employee discounts

Career growth

Supportive leadership

Team environment

Employee events

Job summary

Hunter Chevrolet in Charlotte, NC is seeking a detail-oriented Warranty Clerk to support our service team. You will handle warranty claims from preparation and submission through reconciliation and payment while ensuring manufacturer requirements are met.

You will collaborate with service advisors and accounting, maintain meticulous records, scan and file documents, and help keep warranty workflows efficient and compliant. The role offers a benefits package and opportunities for growth.

Qualifications

• Must have strong attention to detail and organization.
• Proficient with Microsoft Office and computer systems.
• Ability to communicate clearly with internal teams and customers.

Responsibilities

• Prepare, process, and submit warranty claims accurately and on time.
• Review claims for complete and accurate documentation.
• Verify claims meet manufacturer requirements and guidelines.
• Reconcile submitted claims and follow up on payments.
• Scan and maintain warranty documentation.
• Keep warranty records organized and up to date.
• Ensure documentation complies with manufacturer requirements.
• Maintain accurate records of warranty transactions.
• Communicate claim status and missing documentation to internal teams.
• Assist with additional administrative tasks as needed.

Skills

Attention to detail

Organizational skills

Communication skills

Teamwork

Tools

Microsoft Office

Job description

Warranty Clerk

Hunter Chevrolet is looking for a detail-oriented and organized Warranty Clerk to join our team. This role is a great fit for someone who enjoys working with documentation, maintaining accurate records, and making sure warranty claims are processed correctly and efficiently.

As a Warranty Clerk, you’ll play an important role in supporting our team by handling warranty claims from preparation and submission through reconciliation and payment while ensuring all documentation meets manufacturer requirements.

What You’ll Do

Warranty Administration

• Prepare, process, and submit warranty claims accurately and on time.
• Review claims to ensure all required documentation is complete and accurate.
• Verify claims meet manufacturer requirements and guidelines.
• Reconcile submitted claims and follow up on outstanding payments.
• Scan and maintain warranty documentation.
• Keep warranty records organized, accurate, and up to date.
• Ensure documentation is maintained according to manufacturer requirements.

Administrative Support

• Maintain accurate records of warranty transactions.
• Communicate with internal teams regarding claim status and missing documentation.
• Assist with additional administrative and accounting tasks as needed.
• Maintain confidentiality of customer and company information.

What We’re Looking For

• Previous warranty administration or automotive experience is a plus.
• Strong attention to detail and organizational skills.
• Comfortable working with computers and Microsoft Office.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and problem‑solving skills.
• Ability to work independently and as part of a team.
• Dependable, professional, and committed to accuracy.
• Positive attitude and strong work ethic.

What We Offer

• 401(k) with Company Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• Paid Time Off
• Paid Holidays
• Wellness Program
• Employee Discounts
• Career Growth Opportunities
• Supportive Leadership Team
• Positive, Team-Oriented Work Environment
• Employee Events & Celebrations

Why Hunter Chevrolet?

Hunter Chevrolet is part of Hunter Automotive Group, a fourth-generation, family-owned company that has proudly served Western North Carolina since 1940.

We believe in investing in our employees, creating opportunities for career growth, and building a workplace where people can develop long-term careers.

Our Core Focus is to improve the quality of life for our employees, customers, and community.

Our Core Values

• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude