Warranty Claims Specialist - Detail-Driven & Precise

Auto Group; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

Wellness program

Employee discounts

Career growth

Supportive leadership

Team environment

Employee events

Job summary

Hunter Chevrolet in Charlotte, NC is seeking a detail-oriented Warranty Clerk to support our service team. You will handle warranty claims from preparation and submission through reconciliation and payment while ensuring manufacturer requirements are met.

You will collaborate with service advisors and accounting, maintain meticulous records, scan and file documents, and help keep warranty workflows efficient and compliant. The role offers a benefits package and opportunities for growth.

Qualifications

• Must have strong attention to detail and organization.
• Proficient with Microsoft Office and computer systems.
• Ability to communicate clearly with internal teams and customers.

Responsibilities

• Prepare, process, and submit warranty claims accurately and on time.
• Review claims for complete and accurate documentation.
• Verify claims meet manufacturer requirements and guidelines.
• Reconcile submitted claims and follow up on payments.
• Scan and maintain warranty documentation.
• Keep warranty records organized and up to date.
• Ensure documentation complies with manufacturer requirements.
• Maintain accurate records of warranty transactions.
• Communicate claim status and missing documentation to internal teams.
• Assist with additional administrative tasks as needed.

Skills

Attention to detail

Organizational skills

Communication skills

Teamwork

Tools

Microsoft Office

Job description

Hunter Chevrolet in Charlotte, NC is seeking a detail-oriented Warranty Clerk to support our service team. You will handle warranty claims from preparation and submission through reconciliation and payment while ensuring manufacturer requirements are met.

You will collaborate with service advisors and accounting, maintain meticulous records, scan and file documents, and help keep warranty workflows efficient and compliant. The role offers a benefits package and opportunities for growth.