Warranty Claims Specialist – Truck Dealer

TransChicago Truck Group; Elmhurst (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life and AD&D Insurance

Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO)

Paid Sick Time

Paid Holidays

Employee Assistance Program

Job summary

TransChicago Truck Group is seeking a Warranty Administrator at our Elmhurst dealership to prepare warranty claims, submit paperwork to manufacturers, and track outcomes. This onsite role requires a high school diploma and 1+ year dealership or OEM experience, proficiency with PC-based software and invoicing, and the ability to coordinate parts with vendors and recalls. We offer medical, vision, dental, life, disability, 401(k) with match, PTO and holidays.

Qualifications

• High school diploma, GED, or equivalent required.
• 1+ years of experience working in dealerships or with OEMs.
• Prior experience managing warranty claims from start to finish a must.
• Ability to operate and understand various PC-based programs and invoicing.

Responsibilities

• Process warranty claims on a timely basis for each franchise or distributor.
• Process all warranty paperwork to ensure proper documentation.
• Verify criteria required by factory or distributor.
• Track warranty parts by tagging with repair order number, date of replacement, and disposal date.
• Arrange for parts to be shipped to the factory or distributor or scrapped.
• File and maintain all service records as required by the warrantor.
• Keep informed of all factory recalls and bulletins.

Skills

Warranty management

Documentation

Vendor coordination

Invoicing

Education

High school diploma

Tools

PC-based software

Invoicing software

Job description

TransChicago Truck Group is seeking a Warranty Administrator at our Elmhurst dealership to prepare warranty claims, submit paperwork to manufacturers, and track outcomes. This onsite role requires a high school diploma and 1+ year dealership or OEM experience, proficiency with PC-based software and invoicing, and the ability to coordinate parts with vendors and recalls. We offer medical, vision, dental, life, disability, 401(k) with match, PTO and holidays.