Warranty Claims Specialist

Whaley Foodservice, LLC; South Carolina; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance (公司付)

Life Insurance (company paid)

Job summary

Whaley Foodservice, LLC is seeking a Warranty Administrative Specialist to support the warranty department. The role involves processing service invoicing, online warranty claim submissions, and routing service requests to the correct branch.

Strong data entry and Microsoft Office skills are essential. The position requires an Associate’s Degree or equivalent experience, 2+ years in an office setting, and warranty/claims experience.

Qualifications

• Associate’s Degree or the equivalent in experience.
• 2+ years experience in an office setting where attention to detail and organization are required.
• Warranty and/or Claims Experience required
• Strong Data Entry experience required

Responsibilities

• Review/edit warranty service calls for accuracy & conforming to manufacturer guidelines prior to invoicing.
• Submit warranty claims through manufacturer portals in an accurate & timely manner.
• Review incoming department emails and forward to the appropriate service branch.
• Review statements of assigned warranty accounts to confirm claims are processed; resolve/resubmit as needed.
• Compile, copy, sort, file and record as required.
• Performs other duties as required.

Skills

Data entry

Attention to detail

Deductive reasoning

Organizational skills

Education

Associate’s degree or equivalent

Tools

Microsoft Outlook

Microsoft Excel

OneDrive

Microsoft Teams

Internet Explorer/Chrome

Job description

Whaley Foodservice, LLC is seeking a Warranty Administrative Specialist to support the warranty department. The role involves processing service invoicing, online warranty claim submissions, and routing service requests to the correct branch.

Strong data entry and Microsoft Office skills are essential. The position requires an Associate’s Degree or equivalent experience, 2+ years in an office setting, and warranty/claims experience.