Warranty Claims Specialist

MSP Diesel Solutions; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

MSP Diesel Solutions in Memphis, TN is seeking a Warranty Assistant to help prepare, record, and submit warranty claims efficiently. The role involves communication with customers and vendors regarding warranties and maintaining accurate documentation throughout the warranty process.

The ideal candidate will possess at least 2 years of experience with warranties, a high school diploma or equivalent, and strong problem-solving abilities. Commitment to quality service and attention to detail are essential.

Qualifications

• 2+ years of experience in working with warranties.
• Prior experience in the automotive industry is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Processes and tracks all warranty RMAs for customers.
• Verifies criteria required by factory or distributor for processing warranties.
• Maintains communication with customers about warranties.

Skills

Customer Service

Numeric abilities

Problem-solving skills

Interpersonal skills

Attention to detail

Computer proficiency

Education

High School Diploma or GED Equivalent

Job description

MSP Diesel Solutions in Memphis, TN is seeking a Warranty Assistant to help prepare, record, and submit warranty claims efficiently. The role involves communication with customers and vendors regarding warranties and maintaining accurate documentation throughout the warranty process.

The ideal candidate will possess at least 2 years of experience with warranties, a high school diploma or equivalent, and strong problem-solving abilities. Commitment to quality service and attention to detail are essential.