Warranty Claims Representative II

Nortekhvac; Fort Smith (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Nortekhvac in Fort Smith, AR is seeking a Warranty Claims Representative II to provide advanced assistance to customers over the phone or via electronic channels on all warranty service requests.

You will handle dispatching, warranty validation, registration, and vendor authorizations while coordinating with service providers to resolve issues efficiently and professionally on-site.

Qualifications

• Provides advanced assistance to customers over the phone or through electronic communication in all aspects of warranty service requests.

Responsibilities

• Dispatching, warranty validation, registration, vendor authorization, service provider recruiting and any other customer related requests.

Job description

TheWarranty Claims Representative IIprovides advanced assistance to customers over the phone or through electronic communication in all aspects of warranty service requests such as dispatching, warranty validation, registration, vendor authorization, service provider recruiting and any other customer related requests.

This position will support Rheem North America, located inFort Smith, AR. This is an on-site position.