Advanced Warranty Claims Specialist

Rheem Manufacturing; Fort Smith (AR); On-site; USD 40,000 - 52,000; Full time

Job summary

Rheem North America in Fort Smith, Arkansas is seeking a Warranty Claims Representative II. This on-site role requires handling warranty service requests with a focus on dispatching, validation, and vendor coordination to ensure timely resolutions.

You will support a range of warranty-related tasks and customer inquiries. Ideal candidates provide clear communication, strong problem-solving skills, and the ability to manage multiple cases concurrently in a fast-paced environment.

Responsibilities

• Provides advanced assistance to customers over the phone or electronic communication for warranty service requests.
• Dispatches, validates warranties, handles registration and vendor authorization; recruits service providers as needed.

Job description

Rheem North America in Fort Smith, Arkansas is seeking a Warranty Claims Representative II. This on-site role requires handling warranty service requests with a focus on dispatching, validation, and vendor coordination to ensure timely resolutions.

You will support a range of warranty-related tasks and customer inquiries. Ideal candidates provide clear communication, strong problem-solving skills, and the ability to manage multiple cases concurrently in a fast-paced environment.