Warranty Claims & Billing Specialist

Gateway Truck & Refrigeration; Collinsville (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401K with company matching

Disability Insurance

Paid time off

Job summary

Gateway Truck & Refrigeration in Collinsville, IL is seeking a detail‑oriented Administrative/Warranty Clerk to join our team. You will assist with warranty processing, invoicing, and billing accuracy while maintaining service records and supporting the warranty department.

The role requires a high school diploma or equivalent and a valid driver’s license, with 2+ years of invoicing/clerical experience preferred. Excellent organizational and communication skills are essential.

Qualifications

• A high school diploma or equivalent is required.
• Valid driver's license is required.
• 2+ years' invoicing and clerical experience is beneficial.

Responsibilities

• Process and file warranty claims in a timely manner.
• Assist Service Manager and warranty dept with invoicing.
• Verify warranty and maintenance agreements for accurate billing.
• Maintain service records and prepare customer invoices.
• Work with Accounts Payable on receipt/invoice questions.
• Answer customer questions promptly and courteously.

Skills

Interpersonal skills

Communication

Attention to detail

Organizational skills

Time management

Problem solving

Confidentiality

Education

High school diploma or equivalent

Valid driver’s license

Tools

Microsoft Office

Job description

Gateway Truck & Refrigeration in Collinsville, IL is seeking a detail‑oriented Administrative/Warranty Clerk to join our team. You will assist with warranty processing, invoicing, and billing accuracy while maintaining service records and supporting the warranty department.

The role requires a high school diploma or equivalent and a valid driver’s license, with 2+ years of invoicing/clerical experience preferred. Excellent organizational and communication skills are essential.