Warranty Analytics Lead

PACCAR; Kirkland (WA); Sur place; USD 90 000 - 142 000; Plein temps

Avantages offerts par ce poste

401k with up to a 5% company match

Fully funded pension plan

Paid time off (vacation/holidays/sick)

Tuition reimbursement

Medical, dental, and vision plans

FSA/HSA

Résumé du poste

PACCAR's Kenworth Truck Company is seeking a Warranty Business Analyst to drive warranty analytics and policy improvements. You will partner across engineering, Aftersales, purchasing, and legal to define coverage, automate reporting, and ensure compliance with warranty policies.

The role requires strong data analytics with Python/SQL/Tableau, excellent communication, and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• Bachelor's degree required; Master's degree a plus.
• 5+ years' industry or related experience required.
• Data analytics experience with Python, SQL, Tableau, and Excel is required.
• Self-directed team player with ability to manage multiple concurrent assignments and deliver high-quality results.
• Effective communication and presentation skills.
• Excellent critical thinking and analytical skills.
• Proficiency in Microsoft Office Suite.
• Ability to recommend technical solutions based on business and system needs.
• Good recall of detail and mechanical aptitude.
• Must be self-motivated and able to work in a fast-paced environment.
• Must be able to communicate with all levels within the organization.

Responsabilités

• Serve as warranty SME in Engineering Design Reviews and Program Tollgate meetings, defining warranty requirements.
• Partner with Engineering, Aftersales, Purchasing, and Legal to establish component warranty coverage.
• Develop and maintain warranty bulletins, policy definitions, and procedures.
• Create and automate standard warranty reports, dashboards, and metrics.
• Develop standardized claim file templates to improve data consistency and reporting accuracy.
• Produce ad hoc analyses and reporting using Tableau and SQL to support decisions.
• Conduct auto-approval audits for compliance with policies.
• Track state law requests and related compliance requirements.
• Perform additional duties and special projects as assigned.

Connaissances

Data analytics

Python

SQL

Tableau

Excel

Communication skills

Formation

Bachelor's degree

Master's degree a plus

Outils

Tableau

Excel

SQL

Python

Description du poste

PACCAR's Kenworth Truck Company is seeking a Warranty Business Analyst to drive warranty analytics and policy improvements. You will partner across engineering, Aftersales, purchasing, and legal to define coverage, automate reporting, and ensure compliance with warranty policies.

The role requires strong data analytics with Python/SQL/Tableau, excellent communication, and the ability to manage multiple projects in a fast-paced environment.