Warranty Analytics Engineer – Auto Quality & Cost

hitachi; Berea (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Hitachi Astemo Americas, Inc. is seeking a Warranty Analyst to serve as the lead interface between customer quality, engineering, and manufacturing. You will pull and analyze warranty data from OEM systems to support information requests and drive cost reductions.

The role requires collaboration with plants, suppliers, and Hitachi Design Group to identify root causes and implement cross-functional actions to lower warranty costs. Travel up to 30% may be required.

Qualifications

• 1–3 years of warranty analysis experience with emphasis on Toyota Supplier Warranty Cost Share, Ford and GM warranty systems.
• Willingness to travel up to 30% to support customer needs.
• Ability to self-prioritize and work efficiently both alone and in groups.
• Six Sigma Black Belt or Shainin Red X certification preferred.

Responsibilities

• Provide up-to-date warranty data and analysis to OEMs and Hitachi Manufacturing sites.
• Manage warranty part returns and present teardown analysis to customers.
• Identify root causes and drive cross-functional actions to eliminate warranty causes.
• Collaborate with manufacturing and accounting to reduce warranty debits by OEMs.
• Lead warranty recovery efforts through chargebacks and disputes.
• Prepare PowerPoint presentations for customer visits to Hitachi facilities.
• Coordinate with purchasing and engineering to secure new business.
• Use data to reduce warranty ownership percentages by OEMs.
• Provide updates to customers on warranty improvement items.
• Ensure action timelines are clear and met across plants.

Skills

Warranty analysis

Travel up to 30%

Independent working

Problem-solving certs preferred

Education

Bachelor's in Engineering/Manufacturing

Master's in Engineering/Manufacturing

Tools

GWC

GSAR

Covisint

TF

OWT Terms & Conditions

MS Office

Job description

Hitachi Astemo Americas, Inc. is seeking a Warranty Analyst to serve as the lead interface between customer quality, engineering, and manufacturing. You will pull and analyze warranty data from OEM systems to support information requests and drive cost reductions.

The role requires collaboration with plants, suppliers, and Hitachi Design Group to identify root causes and implement cross-functional actions to lower warranty costs. Travel up to 30% may be required.