Warranty Analyst | Quality Specialist

Tailored Management; Peachtree City (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Tailored Management in the United States is seeking a Warranty/Quality Analyst to investigate why equipment and parts fail, analyze warranty claims, and drive corrective actions with Engineering and Quality teams. You will help fix recurring problems and improve products while supporting service campaigns and product improvement programs.

You’ll work across Engineering, Quality, Service, and Operations, building reports, dashboards, and documentation to track trends and effectiveness of fixes.

Qualifications

• Experience in warranty, quality, reliability, or failure analysis.
• 2],

Responsibilities

• Analyze warranty claims, costs, and failure trends.

Skills

Warranty analysis

Quality assurance

Reliability engineering

Data analysis

Cross-functional collaboration

Problem solving

Documentation

Trend identification

Education

Bachelor's degree in engineering, automotive, industrial, quality, or related field

Tools

SAP

Salesforce

SIS

Job description

Join a rapidly growing global equipment organization that has already surpassed $500M in revenue and is making significant investments across the U.S. market. This is an opportunity to join the company during a major growth phase, where your expertise can have a visible impact on product quality, customer experience, and the continued expansion of the business. You’ll be part of a collaborative, technically driven environment with the opportunity to work across Engineering, Quality, Service, and Operations while helping shape quality processes as the organization continues to scale.

Overview:

You’ll investigate why equipment and parts fail, analyze warranty claims to spot trends, and work with Engineering and Quality teams to fix recurring problems and improve products.

What You’ll Do:

• Analyze warranty claims, costs, and failure trends
• Identify recurring issues with machines, parts, and components
• Investigate equipment failures and help determine the root cause
• Work with Engineering and Quality teams on corrective actions
• Help create and manage service campaigns and product improvement programs
• Track campaign progress and determine whether fixes are working
• Create reports, dashboards, and documentation
• Provide warranty/quality feedback on new products
• Review claims to make sure repairs and costs are reasonable

What They’re Looking For:

• Experience in warranty, quality, reliability, or failure analysis
• Background in automotive, heavy equipment, manufacturing, or mechanical products
• Strong analytical and problem-solving skills
• Comfortable working with data and identifying trends
• Ability to work cross-functionally with Engineering, Quality, Service, and dealers
• Strong attention to detail and documentation skills
• SAP, Salesforce, SIS, or similar systems are a plus
• Associate or bachelor's degree in engineering, automotive, industrial, quality, or a related field is preferred