Warranty Administrator

Martin-Management-Group

Dayton (OH)

On-site

USD 22,000 - 28,000

Full time

13 days ago

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
Weekly Paychecks
Paid Holidays

Job summary

Martin Management Group in Dayton, Ohio is seeking a Warranty Administrator to verify repair orders against manufacturer criteria, post warranty labor, and flag and close orders.

The role requires maintaining current warranty claims, processing warranty and service contract claims, and reviewing rejected claims while ensuring compliance with the Employee Handbook and safety training.

Qualifications

  • High School diploma or equivalent is required.
  • One year in general office or service department position.
  • Warranty claim experience preferred.
  • Excellent oral and written communication skills.
  • Ability to read and comprehend instructions and information.
  • Ability to use computer applications including word processing and spreadsheet software.
  • Current valid driver’s license.

Responsibilities

  • Verify all repair orders against criteria required by the manufacturer.
  • Post warranty labor operations to repair orders.
  • Flag and close repair orders.
  • Maintain current warranty claims requiring authorization and special handling.
  • Process warranty and service contract claims.
  • Review and correct rejected warranty claims.
  • Complete all training as directed by supervisor.
  • Complete OSHA right-to-know training.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.

Skills

Oral and written communication
Reading comprehension
Computer applications

Education

High School diploma or equivalent

Tools

Word processing
Spreadsheet software
General office software

Job description

Martin Management Group
Responsibilities
  • Verify all repair orders against criteria required by the manufacturer.
  • Post warranty labor operations to repair orders.
  • Flag and close repair orders.
  • Maintain current warranty claims requiring authorization and special handling.
  • Process warranty and service contract claims.
  • Review and correct rejected warranty claims.
  • Complete all training as directed by supervisor.
  • Complete OSHA right-to-know training.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.
Requirements
  • High School diploma or equivalent
  • One year in general office or service department position
  • Warranty claim experience preferred
  • Excellent oral and written communication skills
  • Ability to read and comprehend instructions and information
  • Ability to use computer applications including word processing and spreadsheet software
  • Current valid driver's license
Benefits and Salary
  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks
  • $18 per hour

#R5

Warranty, Warranty Administrator, Service Warranty, Warranty Agent

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