Warranty Administrator

Voss Auto Network; Centerville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k

Vacation and Holiday Pay

Parts/service discounts

3rd party discounts

Job summary

Voss Cadillac is seeking a Warranty Administrator to support the Service Department in processing warranty claims efficiently and accurately. The role requires strong organizational and communication skills, with experience in automotive dealership warranty processes and familiarity with dealership management software, including Reynolds and Reynolds.

A high school diploma is required. The administrator will coordinate with service and parts teams, monitor warranty progress, verify factory

Qualifications

• Must have clear record keeping and strong communication skills.
• Proven ability to work with accuracy and attention to detail.
• Experience in automotive dealership warranty processes preferred.
• GM/Cadillac warranty experience is a plus.
• Proficient with dealership management software.

Responsibilities

• Process and submit warranty claims to factories or distributors.
• Coordinate service support team activities related to warranty.
• Monitor progress reports; close receivables; post credits; file paid claims.
• Verify factory criteria and stay updated on warranty regulations.
• Keep service manager informed of claim status; communicate updates to staff.
• Assist receptionist and cashier as needed; maintain organized records.

Skills

Computer skills

Math

Organizational skills

Time management

Communication skills

Dealership software

Repair orders understanding

Education

High school diploma

Tools

Reynolds and Reynolds

Job description

Voss Cadillac is seeking a detail-oriented and organized Warranty Administrator to join our Service Department. The Warranty Administrator is responsible for processing warranty claims accurately and efficiently, ensuring all manufacturer requirements are met and supporting the Service and Parts Departments throughout the warranty process.

Why Should You Apply?

• A career opportunity with a community-minded company
• Medical, Dental, Vision, and Life Insurance
• 401k
• Vacation, Sick, and Holiday Pay
• Discount on parts and service at any of our other dealerships
• 3rd Party discounts

The warranty administrator is responsible for preparing, recording and submitting warranty claims to the factory or distributor as well as coordinating the efforts of the service support team. The warranty administrator needs to have strong computer, math and organizational skills. You will have to monitor work in progress reports, close out warranty receivables, post credits and file paid claims after posting. You will be required to verify criteria required by the factory or distributor and to keep up to date on all warranty regulations. The warranty administrator will keep service manager apprised of claims consistently. Must have proven record keeping and communication skills. Responsible for tracking warranty parts, keeping informed of all factory recalls and bulletins. Will use your communication skills to ensure that you communicate any updates to all staff that need to know. The warranty administrator will assist and cover for the receptionist and cashier when needed. Knowledge of Reynolds and Reynolds is helpful to the warranty administrator position.

Qualifications

• Previous automotive dealership experience preferred.
• Warranty Administration Or Service Department Experience Strongly Preferred.
• GM/Cadillac warranty experience is a plus.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to work independently while also collaborating with a team.
• Strong written and verbal communication skills.
• Comfortable working with computers and dealership management software.
• Ability to understand repair orders, labor operations, parts, and technician documentation.
• Ability to handle multiple priorities in a fast-paced environment.
• High school diploma or equivalent required.
• Must be able to pass a background check and Drug screening

Voss Cadillac
Service Manager: Mara Jones
650 St Rt 725
Centerville OH 45459