Warranty Administrator

Quirk Auto Dealers; Braintree (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Dental/Vision

401K

Life Insurance

Disability Insurance

Sick leave

Vacation

Job summary

Quirk Auto Dealerships is seeking a detail-oriented Warranty Administrator to join our service department in a busy dealership environment. We value candidates who are engaged and eager to grow in the automotive industry.

Prior warranty experience helps, but we provide training as needed. The role involves preparing and submitting warranty claims, maintaining documentation, tracking recalls, coordinating with parts shipments, and reconciling warranty receivables with accounting.

Qualifications

• Must be detail oriented and organized.
• Experience preferred but training is available.
• Excellent record keeping and communication skills.

Responsibilities

• Prepares, submits and follows up on warranty claims.
• Processes all warranty paperwork with proper documentation.
• Keeps current with factory recalls and announcements.
• Arranges parts shipments to factory or distributor and resubmits rejected claims.
• Reconciles warranty receivables with accounting for payments.
• Tracks warranty parts with repair order numbers and dates.
• Maintains service and customer records as required by warrantor.

Skills

Warranty processing

Documentation management

Team collaboration

Attention to detail

Tools

Dealership software

Manufacturer warranty systems

Job description

Position Overview

Quirk Automotive is looking for a detail oriented and organized Warranty Administrator to join our busy service department.

Quirk Automotive is looking for a detail oriented and organized Warranty Administrator to join our busy service department. We are searching for motivated individuals who are engaged and are excited about a career in the automotive industry. Experience preferred but we are willing to train the right candidate.

Key Required Proficiencies

• Prepares, submits and follows up on warranty claims
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor
• Keeps current with all factory recalls and announcements
• Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly
• Reconciles all warranty receivables and works with the accounting department to obtain payments
• Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed
• Maintains all service and customer records as required by the warrantor

Preferred Skills

• Basic computer skills and ability to learn dealership software and manufacturer warranty systems
• Able to work independently while also functioning as part of a team
• Excellent attention to detail and accuracy

Benefits Offered

• Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.
• Paid sick time after 90 days and vacation after 1 year

• All Quirk employees must pass a pre-employment drug test, physical, background, and motor vehicle record check (if applicable to position)

Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For information on Quirk Auto Dealerships, including more information on employee benefits and our company culture, visit our website at Employment Opportunities | Quirk Auto Dealers.

Job Type: Full Time

Pay: $18.00-$22.00 Per hour

Work Location: In person