Warrant Terminal Specialist

City of Richmond, Virginia; Richmond (VA); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Virginia Retirement System (VRS)

Language Incentive

Referral Bonus

Tuition Assistance Program

Job summary

City of Richmond seeks a highly organized, detail-oriented Warrant Terminal Specialist to support the Warrant Services Unit. You will enter, review, and maintain warrants and protective orders, ensuring accuracy and confidentiality while coordinating with courts and law enforcement.

Strong communication and customer service skills are essential. The position is full-time with weekend/evening shifts, and the anticipated hiring range is $45,285 - $55,968.

Qualifications

• High School Diploma or GED required.
• Three years of related clerical or office support experience.
• Must be able to obtain and maintain VCIN/NCIC certification and comply with CJIS requirements.

Responsibilities

• Enter, update, modify, validate, and maintain warrants, protective orders, and related records in local, state, and federal systems.
• Review legal documents for accuracy and completeness; verify charges, case numbers, dates, and data.
• Monitor warrant status and maintain records, logs, and tracking systems.
• Generate reports and documentation related to warrants and unit operations.
• Coordinate with law enforcement, courts, and authorized entities regarding warrants and orders.
• Provide timely notifications of updates and assist staff and stakeholders.

Skills

Organized

Attention to detail

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Job description

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

About

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Police Department is seeking a highly organized and detail-oriented individual for the position of Warrant Terminal Specialist to provide administrative support to the Warrant Services Unit (WSU). The successful candidate will be able to multi-task and perform in a fast-paced environment, while supporting various levels of agency personnel and assisting a diverse public customer base. The ideal candidate will have excellent verbal and written communication skills and possess excellent customer service capabilities.

The anticipated hiring range is $45,285 - $55,968

Duties

• Enter, update, modify, validate, and maintain warrants, protective orders, and related legal records in applicable local, state, and federal law enforcement systems.
• Review legal documents for accuracy, completeness, and compliance, verifying identifying information, charges, case numbers, dates, and other required data.
• Monitor warrant status and maintain accurate electronic and physical records, logs, and tracking systems.
• Generate reports and documentation related to warrants, protective orders, and unit operations.
• Coordinate with law enforcement agencies, courts, officers, and other authorized entities regarding warrants, protective orders, and related legal processes.
• Provide timely notification of new, modified, served, recalled, or otherwise updated warrants and court orders.
• Respond to authorized inquiries and provide administrative and operational support to Warrant Services personnel and other stakeholders.
• Process and maintain records in accordance with applicable laws, policies, procedures, and local, state, and federal criminal justice information requirements.
• Safeguard confidential and sensitive criminal justice information and ensure appropriate access, dissemination, and record security.
• Research records and applicable procedures to resolve discrepancies and ensure accurate processing of legal documents.
• Perform quality-control reviews to identify and correct data-entry errors, incomplete records, and discrepancies.
• Assist with audits, records validation, policy and procedure updates, and process-improvement initiatives.
• Maintain required documentation, forms, supplies, and other resources necessary for unit operations.
• Assist with onboarding and training employees in warrant-processing procedures, database systems, documentation requirements, and unit protocols.
• Provide guidance and technical assistance to staff regarding established procedures and record-processing requirements.
• When assigned, review work for accuracy and assist with coordinating daily administrative activities.

Shift and Working Hours

This position requires working shift hours, which includes weekends and evening. Overtime may be required as well.

Essential Personnel Requirements

This position is considered ESSENTIAL PERSONNEL, and the incumbent must be available to report to work during disasters, inclement weather, and other declared emergencies.

Background Investigation

Successful completion of a thorough background investigation is required. Please note that the Police Department background process may take up to 45 days. An applicant disqualified from the Police background process may reapply a year after disqualification.

Qualifications, Special Certifications And Licenses

Considerable knowledge of law enforcement records, criminal justice information systems, and procedures governing warrants, protective orders, court documents, and confidential criminal justice information. Demonstrated skill in accurately reviewing, entering, modifying, validating, and maintaining legal records; identifying and resolving discrepancies; conducting records inquiries; and effectively communicating with law enforcement officers, courts, and other criminal justice agencies. Demonstrated ability to work independently in a fast-paced, 24-hour law enforcement environment; manage multiple time-sensitive priorities; exercise sound judgement; maintain strict confidentiality; and process information accurately under pressure. Must be able to obtain and maintain required certifications and system access, including applicable VCIN/NCIC certification and compliance with Virginia State Police and FBI CJIS requirements.

Minimum Training And Experience

• High School Diploma or GED
• Three years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Licensing, Certifications, And/or Other Special Requirements

• Some assignments may require a valid driver’s license with a satisfactory driving record and a valid Commonwealth of Virginia driver’s license within 30 days of hire.
• Knowledge of VCIN/NCIC requirements and the necessary guidelines for warrant and court document entries.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at [e-mail].

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.