Warm Welcome Specialist — Senior Living Front Desk

Charter Senior Living of Fox Hollow; Pinehurst (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Free medical insurance plan options

Medical, dental, and vision insurance

Paid training

Paid time off and holiday pay

Perfect attendance bonus — earn up to

Job summary

Charter Senior Living of Fox Hollow in Pinehurst, NC seeks a friendly Receptionist to welcome residents, families, visitors, and associates with professionalism and a service-oriented mindset. The role is the communication hub of the community, providing administrative support and ensuring a welcoming atmosphere.

The ideal candidate brings hospitality or senior living experience, strong verbal and written communication, and the ability to multitask in a busy environment while maintaining

Qualifications

• Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Basic clerical and computer skills including typing and filing
• Ability to multitask and remain organized in a busy environment

Responsibilities

• Greet residents, families, visitors, and prospective residents warmly and professionally
• Answer and direct incoming phone calls
• Provide information, assistance, and referrals as appropriate
• Support daily administrative and clerical functions including filing, typing, and light bookkeeping
• Assist with maintaining organized front desk and office areas
• Communicate effectively with all departments and leadership teams
• Help maintain a welcoming, positive, and hospitality-focused environment
• Handle multiple interruptions and changing priorities professionally
• Support resident, family, and guest needs promptly and courteously
• Maintain confidentiality and professionalism at all times

Skills

Verbal communication

Written communication

Customer service

Multitasking

Professional appearance

Teamwork

Job description

Charter Senior Living of Fox Hollow in Pinehurst, NC seeks a friendly Receptionist to welcome residents, families, visitors, and associates with professionalism and a service-oriented mindset. The role is the communication hub of the community, providing administrative support and ensuring a welcoming atmosphere.

The ideal candidate brings hospitality or senior living experience, strong verbal and written communication, and the ability to multitask in a busy environment while maintaining