Warm-Start Receptionist: Front Desk & Switchboard Pro

EHC Career Site; Tustin (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision package

Paid time off

Tuition reimbursement

401(k) & ESPP

FSAs/HSAs

Job summary

Encompass Health is seeking a friendly Receptionist to be the first point of contact for visitors and callers, delivering a welcoming, organized experience at our hospital. You will operate the switchboard, manage the front desk, and provide essential clerical support across departments to ensure smooth daily operations.

The ideal candidate has a high school diploma or equivalent and is flexible to work varied shifts, with strong computer/data-entry skills and attention to detail.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist’s batch.

Skills

Switchboard familiarity

Data entry

10-key data entry

Computer literacy

Attention to detail

Flexible schedule

Education

High school diploma or equivalent

Job description

Encompass Health is seeking a friendly Receptionist to be the first point of contact for visitors and callers, delivering a welcoming, organized experience at our hospital. You will operate the switchboard, manage the front desk, and provide essential clerical support across departments to ensure smooth daily operations.

The ideal candidate has a high school diploma or equivalent and is flexible to work varied shifts, with strong computer/data-entry skills and attention to detail.