Warm Hospitality Server – Growth & Perks

Convive Brands; Westlake Village (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage enrollment

Paid Time Off

401k with up to 4% match

Pre‑tax commuter benefits

Employee discounts across brands

Job summary

Convive Brands is hiring for a team member role at Le Pain Quotidien. The position focuses on delivering warm, attentive hospitality and helping guests enjoy a welcoming dining experience.

You will learn across dining room and retail spaces while supporting peers and management to ensure smooth operation. Responsibilities include taking orders, using the POS, maintaining product knowledge, and upholding cleanliness and safety standards.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with Toast POS is a plus.
• Flexibility in schedule is highly preferred.
• Ability to be cross‑trained in all areas of the dining room and retail space is preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Receive food and beverage orders, enter order into the POS, and coordinate with the kitchen as needed.
• Anticipate guest needs and note preferences.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle guest situations with empathy and escalate to a manager as necessary.
• Complete all opening, mid, and closing procedures; daily checklist and side work.
• Organize money and receipts per cash handling policy.
• Keep all areas clean and organized following cleaning checklists.
• Set up patio furniture and outdoor fixtures if applicable.

Skills

Customer service

POS systems

Flexibility

Cross‑training

English proficiency

Tools

Toast POS

Job description

Convive Brands is hiring for a team member role at Le Pain Quotidien. The position focuses on delivering warm, attentive hospitality and helping guests enjoy a welcoming dining experience.

You will learn across dining room and retail spaces while supporting peers and management to ensure smooth operation. Responsibilities include taking orders, using the POS, maintaining product knowledge, and upholding cleanliness and safety standards.