Greeter/Cashier

Davenport Hotel Collection; Spokane (WA); On-site; USD 23,419 - 26,174; Full time

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA seeks a friendly Greeter/Cashier to welcome guests and assist with inquiries while handling cashiering duties. You will contribute to first impressions, guest satisfaction, and a smooth check-in/check-out process.

Responsibilities include greeting guests with a warm smile, answering questions, processing payments, maintaining a tidy lobby and cashier station, and collaborating with departments to ensure seamless experiences.

Qualifications

• Excellent customer service and strong communication skills.
• Fluent English: read, write and speak.
• Ability to multitask in a fast-paced environment.
• Experience with cash handling and POS systems.
• High School diploma or equivalent.
• Flexible schedules including weekends and holidays.
• Valid WA State Food Handler's Card.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive atmosphere.
• Provide exceptional customer service, answer inquiries, and assist guests with needs.
• Efficiently handle cash transactions, ensuring accuracy and adherence to procedures.
• Maintain a clean, organized cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions for attractions, dining, and activities nearby.
• Proactively resolve guest issues or concerns.
• Uphold the hotel brand standards and contribute to a positive team culture.

Skills

Excellent customer service

Strong communication

Read write speak English fluently

High energy and enthusiasm

Multitasking in fast-paced env

Strong attention to detail

Cash handling & POS systems

High School diploma or equivalent

Flexible schedules incl. weekends/hols

WA State Food Handlers Card

Education

High School diploma or equivalent

Job description

Property Description

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary:

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays
• Valid WA State Food Handler's Card

Benefits

Davidson offers a comprehensive benefits program designed to enrich the lives and well-being of team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at https://www.atg.wa.gov/fair-chance-act. We participate in E-Verify.

Salary Range

USD $17.13 - USD $17.13 /Hr.