Warm Front Desk Receptionist – Senior Living

Charter Senior Living of Jefferson City; Jefferson City (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Paid time off and holidays

Medical, dental, and vision insurance

Career growth opportunities

Bonus for perfect attendance

Job summary

Charter Senior Living of Jefferson City is seeking a friendly Receptionist to greet residents, families, and guests with warmth and professionalism. The role serves as the communications hub and provides basic clerical support to ensure a smooth daily operation.

The ideal candidate brings prior receptionist or customer service experience, strong communication, and a compassionate, resident-focused mindset in a busy, people-oriented environment.

Qualifications

• Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Basic clerical and computer skills including typing and filing.
• Ability to multitask and remain organized in a busy environment.
• Compassionate and resident-focused attitude.
• Ability to work collaboratively as part of a team.
• Professional appearance and positive demeanor.

Responsibilities

• Greet residents, families, visitors, and prospective residents warmly and professionally.
• Answer and direct incoming phone calls.
• Provide information, assistance, and referrals as appropriate.
• Support daily administrative and clerical functions including filing, typing, and light bookkeeping.
• Assist with maintaining organized front desk and office areas.
• Communicate effectively with all departments and leadership teams.
• Help maintain a welcoming, positive, and hospitality-focused environment.
• Handle multiple interruptions and changing priorities professionally.
• Support resident, family, and guest needs promptly and courteously.
• Maintain confidentiality and professionalism at all times.

Skills

Customer service

Phone handling

Multitasking

Teamwork

Tools

Typing

Filing

Job description

Charter Senior Living of Jefferson City is seeking a friendly Receptionist to greet residents, families, and guests with warmth and professionalism. The role serves as the communications hub and provides basic clerical support to ensure a smooth daily operation.

The ideal candidate brings prior receptionist or customer service experience, strong communication, and a compassionate, resident-focused mindset in a busy, people-oriented environment.