Warm Front Desk Receptionist - Patient Concierge

002 Sea Mar Community Health Center; Des Moines (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

EAP

Paid time off and holidays

401(k)

Job summary

Sea Mar Community Health Centers in Washington state is seeking a Front Desk Receptionist to serve as the first point of contact for patients and visitors. The role requires handling phone inquiries, scheduling appointments, collecting basic information, and assisting patients with access to health services.

A bilingual English/Spanish background is preferred. The position emphasizes a patient-centered, team-oriented environment with adherence to Sea Mar's mission and values, including

Qualifications

• Typing speed of 35 wpm required.
• Bilingual English/Spanish preferred.
• Strong written and verbal communication skills.
• Experience in medical/dental front desk is preferred.

Responsibilities

• Serve as liaison between the public and the facility.
• Answer phones, schedule patient appointments, and assist callers.
• Maintain patient registration information in the management system.
• Support daily front desk activities and help team meet performance metrics.
• Ensure a welcoming, respectful, and efficient patient experience.

Skills

Typing 35 wpm

Bilingual English/Spanish

Telephone etiquette

Customer service

Education

High School Diploma or GED

Tools

Practice management system

Job description

Sea Mar Community Health Centers in Washington state is seeking a Front Desk Receptionist to serve as the first point of contact for patients and visitors. The role requires handling phone inquiries, scheduling appointments, collecting basic information, and assisting patients with access to health services.

A bilingual English/Spanish background is preferred. The position emphasizes a patient-centered, team-oriented environment with adherence to Sea Mar's mission and values, including