Warm Front Desk Receptionist - Care Center Impact

Genesis Healthcare; Rio Rancho (NM); On-site; USD 17,000 - 24,000; Full time

Job summary

Genesis HealthCare is seeking a receptionist at our Rio Rancho nursing center. You will be the first point of contact for patients, residents, families, and visitors, delivering a warm and professional experience while representing the center.

In this role you will handle calls, greet guests, manage mail, keep patient and staff lists up to date, and support daily clerical tasks. Strong communication and computer skills (Google Docs, Sheets, Slides) are essential.

Qualifications

• High school degree or equivalent.
• Must read, write, speak and understand English.
• Excellent communication skills.
• Proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

Google Docs

Google Sheets

Google Slides

English proficiency

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare is seeking a receptionist at our Rio Rancho nursing center. You will be the first point of contact for patients, residents, families, and visitors, delivering a warm and professional experience while representing the center.

In this role you will handle calls, greet guests, manage mail, keep patient and staff lists up to date, and support daily clerical tasks. Strong communication and computer skills (Google Docs, Sheets, Slides) are essential.