Patient-Focused Front Desk Coordinator

Genesis Administrative Services LLC; Wyncote (Montgomery County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Company-paid 1

Job summary

Genesis Administrative Services LLC is seeking a friendly receptionist for a nursing center. You will be the first point of contact for patients, families and visitors, handling calls and guiding guests with warmth and professionalism.

The role includes greeting people, directing mail, maintaining patient and staff directories, ordering supplies and supporting clerical tasks as needed. Strong English communication and proficiency with Google Docs, Sheets and Slides are essential.

Qualifications

• High school degree or equivalent is required.
• Must read, write, speak and understand English to ensure safety and respond to patients' needs.
• Excellent communication skills are required.
• Proficiency with Google Docs, Sheets and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Skills

Phone etiquette

Customer service

Communication skills

Google Docs

Google Sheets

Google Slides

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis Administrative Services LLC is seeking a friendly receptionist for a nursing center. You will be the first point of contact for patients, families and visitors, handling calls and guiding guests with warmth and professionalism.

The role includes greeting people, directing mail, maintaining patient and staff directories, ordering supplies and supporting clerical tasks as needed. Strong English communication and proficiency with Google Docs, Sheets and Slides are essential.