Warm Front Desk Associate – Senior Living Community

Arbors Assisted Living; Ellington (CT); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Life Insurance

Short & Long-Term Disability Insurance

Health Care FSA

Dependent Care FSA

Paid Holidays / Floating Holiday

Pet Health Insurance Programs

Employee Assistance Plans

Retirement Account Assistance

Employee Appreciation Programs

Job summary

The Ivy at Ellington is seeking a personable Receptionist to be the first and lasting impression for residents, families, and visitors. You will warmly greet people, manage calls, and keep the front desk organized and efficient with a calm, friendly presence.

Ideal candidates are cheerful, patient with seniors, detail-oriented, and able to multitask in a busy environment, while upholding our commitment to care, integrity, and teamwork.

Qualifications

• Previous receptionist experience required.
• Experience in customer-facing roles and ability to communicate warmly.
• Ability to multitask and manage front desk duties with attention to detail.

Responsibilities

• Serve as a welcoming, informed, and professional presence in the lobby.
• Greet residents, families, and guests with warmth and respect.
• Answer and direct incoming calls accurately and efficiently.
• Monitor lobby activity and maintain a calm, orderly environment.
• Record and relay messages with high attention to detail.
• Assist residents with scheduling services and coordinating requests.
• Support resident activities and events in lobby areas.
• Maintain and update resident directories and office documentation.
• Handle emergency situations calmly and appropriately.
• Support the team with a “whatever it takes” attitude.

Skills

Receptionist experience

Customer service

Multitasking

Detail oriented

Communication skills

Tools

Phone system

Job description

The Ivy at Ellington is seeking a personable Receptionist to be the first and lasting impression for residents, families, and visitors. You will warmly greet people, manage calls, and keep the front desk organized and efficient with a calm, friendly presence.

Ideal candidates are cheerful, patient with seniors, detail-oriented, and able to multitask in a busy environment, while upholding our commitment to care, integrity, and teamwork.