Warehouse Supervisor – Columbus

Authoritygaragesupply; Columbus (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Warehouse Manager to oversee daily operations, manage a dedicated team, and ensure customer satisfaction through accurate order fulfillment. This full-time role requires strong leadership skills and the ability to maintain high productivity and safety standards. The ideal candidate will thrive in a fast-paced environment, ensuring that all operational protocols are upheld while fostering a culture of teamwork and continuous improvement. If you are passionate about logistics and team development, this opportunity is perfect for you.

Qualifications

• 2+ years of direct management/warehouse experience in an industrial environment preferred.
• Excellent verbal and written communication skills with high level of confidence.

Responsibilities

• Manage daily warehouse operations and ensure accuracy of customer orders.
• Provide leadership and training to warehouse associates.
• Maintain inventory levels and resolve discrepancies with orders.

Skills

Management Skills

Communication Skills

Problem-Solving Skills

Multitasking

Customer Service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

The Warehouse Manager is responsible for the receipt, coordination, and accuracy customer orders coming through the warehouse, managing a team of warehouse associates, and assisting the General Manager in the day to day operations of the warehouse, fostering team cohesion and upholding robust warehouse protocols.

Primary Duties and Responsibilities (Other Duties May Be Assigned)

• Serves as back up to the General Manager.
• Overall responsibility for the Warehouse Daily Operations.
• Confirms all daily orders and organizes orders according to truck route.
• Partners with Delivery Drivers to resolve route and delivery and service concerns.
• Provides leadership to all assigned warehouse shifts.
• Ensuring completion and proper execution of work procedures.
• Serves as lead trainer for warehouse team.
• Coaches and leads the Warehouse team to increase productivity and provide high-quality customer service.
• Ensures quality standards and productivity standards are achieved, with safety being a priority.
• Tracks productivity to meet company’s requirements and maximizes operational efficiency.
• Assists with various transportation/warehouse duties related to DOT regulations, OSHA, fleet operations, and scheduling.
• Maintains sufficient inventory levels to meet existing and potential demand for product.
• Maintains a high level of customer service resulting in significant market penetration for door and operator products.
• Resolve any discrepancies or issues with orders or inventory promptly.
• Makes personal sales calls to current and target accounts at place of business, job site or residence.
• Assists with product and/or installation warranty issues including, but not limited to, visually inspecting, operating, testing products on site or in the field.
• Develops a highly motivated and valued workforce by directing and facilitating training that creates a learning environment that fosters and leads to the most efficient work processes.
• Assists General Manager with performance reviews for all team members.
• Works to help grow the business by communicating with customers about their needs and exploring options that will allow us to serve those needs.
• Assists with the onboarding and orientating of new hires.
• Surveys and monitors warehouse to ensure work areas are free of any safety concerns and areas are clean and prepared for employees to begin work.
• Ensures safe practices for all employees on the shift.
• Reports any irregularities to General Manager or Executive VP.
• Work productively with a high sense of professionalism, urgency, and orientation towards positive customer service.
• Double-checks all orders for accuracy.
• Demonstrates ‘safety first’ when performing all functions.
• Performs other related duties as assigned.

Other Requirements / Skills (Education, Software, Hardware, Etc.)

• High School Diploma or GED equivalent required.
• 2+ years of direct management / warehouse experience in an industrial environment preferred
• Proficient in the Microsoft Office Suite.
• Excellent verbal and written communication skills with high level of confidence.
• Creative thinker and should possess ability to resolve critical problems.
• Should have ability to multitask and handle conflicts in the business.
• Actively involved in plans and initiatives for warehouse sustainability.
• Should possess ability to work individually and as a team.
• This is a full-time position, and it regularly requires long hours

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This job requires the employee to lift at least 50 pounds infrequently.

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

DISCLAIMER

This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associate. Management reserves the right to change the duties and responsibilities set forth herein at any time.