Warehouse Supervisor - Bilingual in Chinese

JD.COM; Fontana (CA); On-site; USD 70,000 - 85,000; Full time

Job summary

JD Logistics, the logistics arm of JD.com, is seeking a Warehouse Supervisor in California. You will lead warehousing operations, design SOPs, and coordinate inbound/outbound logistics, inventory audits, and order fulfillment across sites including Fontana, CA.

The role emphasizes leadership, safety, and efficient distribution. Ideal candidates have 3+ years in warehousing with at least 1 year in supervision, and familiarity with WMS or inventory systems.

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL environment.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems preferred.

Responsibilities

• Strategic Planning and System Development: Establish warehousing strategic objectives and SOPs to drive standardization and efficiency.
• Business Coordination and Process Enhancement: Oversee overseas warehouse operations, inbound/outbound logistics, inventory audits, and order fulfillment.
• Team Leadership and Risk Management: Lead organizational development, staffing strategies, and regulatory compliance to ensure stable operations.
• Resource Optimization and Service Excellence: Develop networks of local warehousing providers and coordinate multi-party resources to improve storage and distribution.

Skills

Warehouse operations

Supervisory experience

WMS familiarity

Safety procedures

Tools

WMS systems

Job description

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Job Title: Warehouse Supervisor
• Location: City of Industry, Chino, Fontana, CA
• Annual Salary: $70,304 - $85,000 + Annual Bonus

What You’ll Do:

• Strategic Planning and System Development: Establish warehousing strategic objectives and operational regulations aligned with corporate strategy. Design and optimize Standard Operating Procedures (SOP) for warehouse operations to drive standardization, ensuring efficient and orderly processes that support organizational growth requirements.
• Business Coordination and Process Enhancement: Oversee coordination of overseas warehouse operations, single-piece distribution, and reverse logistics. Manage end-to-end processes including inbound/outbound logistics, inventory audits, and order fulfillment. Analyze operational metrics to continuously refine workflows, boosting both storage efficiency and order processing capabilities.
• Team Leadership and Risk Management: Lead organizational development including team building, talent cultivation, and structural optimization. Develop localized staffing strategies to mitigate employment risks while enhancing team performance and regulatory compliance, ensuring stable warehouse operations.
• Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service providers. Enhance storage and distribution systems by coordinating multi-party resources to deliver superior localized services. Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing solutions.

About You:

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.