Warehouse Supervisor

JD.COM; Town of Florida (NY); On-site; USD 59,500 - 80,500; Full time

Job summary

JD Logistics, part of JD.com, is seeking a Warehouse Supervisor for our Orlando distribution center. You will lead daily operations, ensuring efficiency, accuracy, and adherence to safety and quality standards.

Responsibilities include overseeing receiving, put-away, picking, packing, and shipping; training and coaching a team; coordinating with internal teams and clients to troubleshoot issues and maintain inventory accuracy.

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL environment.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems preferred.
• Bilingual in Mandarin preferred.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and elevate product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Manager.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Leadership

Warehouse operations

Safety procedures

WMS familiarity

Mandarin (Bilingual)

Job description

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology‑driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end‑to‑end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage.

Warehouse Supervisor

Location: Orlando, FL

Salary: $70,000

As a Warehouse Supervisor at JD Logistics, you will lead and manage daily warehouse operations in our busy Orlando distribution center. You will be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This hands‑on leadership role is ideal for individuals who enjoy problem‑solving, leading teams, and driving results in a fast‑paced environment.

What You’ll Do

• Oversee daily warehouse functions including receiving, put‑away, picking, packing, and shipping
• Ensure timely and accurate execution of customer orders
• Monitor productivity, adjust workflows, and address bottlenecks
• Supervise a team of warehouse associates; train, coach, and mentor team members
• Allocate labor and assign tasks to meet operational goals
• Conduct cycle counts and inventory audits to maintain accuracy
• Monitor quality control and elevate product/order discrepancies
• Enforce adherence to all warehouse safety protocols and company SOPs
• Promote a clean, organized, and safe work environment
• Communicate shift updates, challenges, and results to Warehouse Manager
• Collaborate with internal teams and clients to troubleshoot operational issues

About You

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred
• Bilingual in Mandarin preferred

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.