Warehouse Supervisor

JD.COM; Illinois; On-site; USD 54,000 - 66,000; Full time

Job summary

JD Logistics seeks a Warehouse Supervisor to lead daily warehouse operations at the Flowery Branch, GA center. You will oversee receiving, put-away, picking, packing, and shipping while ensuring safety, accuracy, and on-time order fulfillment.

This hands-on role requires coaching a team and optimizing processes to meet performance targets. You must have 3+ years in warehousing with supervisory experience and Mandarin fluency.

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems.
• Bilingual in Mandarin required.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and elevate product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Manager.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Leadership

Problem-solving

Safety compliance

Team training

Tools

WMS

Inventory systems

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

[Job Details]

Job Title: Warehouse Supervisor - Bilingual in Mandarin

Location: Buford, Georgia

Pay Range: Starting from $60,000 per year + Annual Bonus

Employment Type: Full-Time

Position Overview

As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy Flowery Branch, GA. distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands‑on leadership role ideal for individuals who enjoy problem‑solving, leading teams, and driving results in a fast‑paced environment.

What You’ll Do

• Oversee daily warehouse functions including receiving, put‑away, picking, packing, and shipping
• Ensure timely and accurate execution of customer orders
• Monitor productivity, adjust workflows, and address bottlenecks
• Supervise a team of warehouse associates; train, coach, and mentor team members
• Allocate labor and assign tasks to meet operational goals
• Conduct cycle counts and inventory audits to maintain accuracy
• Monitor quality control and elevate product/order discrepancies
• Enforce adherence to all warehouse safety protocols and company SOPs
• Promote a clean, organized, and safe work environment
• Communicate shift updates, challenges, and results to Warehouse Manager
• Collaborate with internal teams and clients to troubleshoot operational issues

About You

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred
• Bilingual in Mandarin Required

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.