Warehouse Supervisor

JD.COM; Edgewater Park Township (NJ); On-site; USD 66,500 - 83,000; Full time

Job summary

JD Logistics in Orlando, FL is seeking a hands-on Warehouse Supervisor to lead daily 3PL operations at our busy distribution center. You will oversee receiving, put-away, picking, packing, and shipping while ensuring accuracy, safety, and quality standards.

This role demands problem-solving, coaching a team, and driving continuous improvement in a fast-paced environment. You should have 3+ years in warehousing/3PL, 1+ year in a supervisory role, strong knowledge of warehouse operations and

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL environment.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems preferred.
• Bilingual in Mandarin required.

Responsibilities

• Oversee daily warehouse functions including receiving, put‑away, picking, packing, and shipping
• Ensure timely and accurate execution of customer orders
• Monitor productivity, adjust workflows, and address bottlenecks
• Supervise a team of warehouse associates; train, coach, and mentor team members
• Allocate labor and assign tasks to meet operational goals
• Conduct cycle counts and inventory audits to maintain accuracy
• Monitor quality control and elevate product/order discrepancies
• Enforce adherence to all warehouse safety protocols and company SOPs
• Promote a clean, organized, and safe work environment
• Communicate shift updates, challenges, and results to the Warehouse Manager
• Collaborate with internal teams and clients to troubleshoot operational issues

Skills

Team leadership

Operations management

Safety procedures

Bilingual Mandarin

Tools

WMS

Job description

About the Company

JINGDONG Logistics (JD Logistics), part of JD.com, is a leading technology‑driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end‑to‑end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky item logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage.

Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct‑mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

About the Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.

Position

3PL Warehouse Supervisor
Pay Range: $66,500 - $83,000

About the Role

As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy Orlando, FL distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands‑on leadership role ideal for individuals who enjoy problem‑solving, leading teams, and driving results in a fast‑paced environment.

What You’ll Do

• Oversee daily warehouse functions including receiving, put‑away, picking, packing, and shipping
• Ensure timely and accurate execution of customer orders
• Monitor productivity, adjust workflows, and address bottlenecks
• Supervise a team of warehouse associates; train, coach, and mentor team members
• Allocate labor and assign tasks to meet operational goals
• Conduct cycle counts and inventory audits to maintain accuracy
• Monitor quality control and elevate product/order discrepancies
• Enforce adherence to all warehouse safety protocols and company SOPs
• Promote a clean, organized, and safe work environment
• Communicate shift updates, challenges, and results to the Warehouse Manager
• Collaborate with internal teams and clients to troubleshoot operational issues

About You

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred
• Bilingual in Mandarin required

Equal Opportunity Statement

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal‑opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

How to Apply

Take the next step in your career, apply now, and explore the opportunities we have to offer.