Warehouse Supervisor — Automated Sorting & Last-Mile Lead

SwiftX Inc.; Carteret (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Medical insurance 50%

Dental and Vision insurance 100%

Job summary

SwiftX Inc. is seeking a Warehouse Supervisor in New Jersey to oversee day-to-day warehouse operations, leading sorting and dispatch activities, staff management, and coordination with delivery providers.

You will drive throughput, ensure accuracy, monitor KPIs, and enforce safety standards in a fast-paced environment. You will manage automated sorting equipment, collaborate with vendors, and optimize labor and equipment utilization while maintaining strict adherence to SOPs and SLAs for parcel

Qualifications

• 1-3 years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.

Responsibilities

• Lead end-to-end operations of the automated parcel sorting process.
• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Monitor sorting line throughput, accuracy rate, and downtime.
• Optimize workflows to improve capacity, speed, and cost efficiency.
• Operate and supervise automated sorting machines and related equipment.
• Coordinate preventative maintenance, troubleshooting, and repair requests.
• Work closely with equipment vendors/technicians to resolve technical issues.
• Maintain safety standards and ensure compliance with machine operation protocols.
• Forecast labor requirements and coordinate staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for workers.
• Monitor labor KPIs including attendance, efficiency, and performance.
• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct safety audits, equipment checks, and compliance reviews.
• Ensure SOPs, scanning rules, and parcel-handling standards are followed.
• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Coordinate with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.
• Produce daily/weekly/monthly reports (volume, throughput, error rate, labor cost).
• Analyze data to identify bottlenecks and drive improvements.
• Present performance updates to senior management.

Skills

Sorting machinery

Parcel logistics

Staff management

Communication

Data dashboards

Excel/Sheets

Tools

WMS

Scanning systems

Excel/Sheets

Operational dashboards

Job description

SwiftX Inc. is seeking a Warehouse Supervisor in New Jersey to oversee day-to-day warehouse operations, leading sorting and dispatch activities, staff management, and coordination with delivery providers.

You will drive throughput, ensure accuracy, monitor KPIs, and enforce safety standards in a fast-paced environment. You will manage automated sorting equipment, collaborate with vendors, and optimize labor and equipment utilization while maintaining strict adherence to SOPs and SLAs for parcel