Warehouse Supervisor

ACT FULFILLMENT INC; Fontana (CA); On-site; USD 70,000 - 85,000; Full time

Job summary

ACT FULFILLMENT INC in Fontana, CA is seeking a Warehouse Supervisor to oversee daily warehouse operations including receiving, inventory control, order fulfillment, shipping, and workforce management.

Responsibilities include leading a team, coordinating shifts, ensuring accurate shipments, maintaining safety standards, and driving continuous improvement with HR collaboration. Strong leadership, communication, and WMS experience are essential.

Qualifications

• 5+ years in warehouse/logistics environment.
• 3+ years supervisory experience.
• Strong leadership, coaching and communication skills.
• Experience with WMS and RF technology.
• Proficient in Excel, Word, Outlook, PowerPoint.
• Bilingual English/Spanish preferred.

Responsibilities

• Oversee receiving, storage, picking, and shipping activities.
• Train, supervise and evaluate warehouse staff and assign duties.
• Lead shift meetings and communicate with team members.
• Ensure inbound and outbound shipments are accurate and undamaged.
• Maintain equipment and enforce safety procedures and SOPs.
• Monitor performance and enforce policies with HR guidance.
• Manage staff schedules and staffing levels.
• Travel to offsite locations as needed.

Skills

Leadership

Coaching

Team development

Communication

Data analysis

Time management

Multitasking

Bilingual English/Spanish

Education

High School Diploma or GED

Associate's or Bachelor's Degree in Business/Logistics/SCM/Operations

Tools

WMS

RF technology

Microsoft Office (Excel/Word/Outlook/PowerPoint)

Job description

Job DetailsJob Location: Hemlock - Fontana, CA 92337Position Type: Full TimeSalary Range: $70,304.00 - $85,000.00 Salary/year

Job Summary:

The Warehouse Supervisor is responsible for overseeing the daily operations of the warehouse, including receiving, inventory control, order fulfillment, shipping, and workforce management. This position provides leadership, direction, and support to warehouse personnel to ensure operational efficiency, inventory accuracy, productivity, quality, and safety objectives are achieved. The Warehouse Supervisor partners with management to drive continuous improvement initiatives, optimize labor utilization, maintain customer service standards, and ensure compliance with company policies, procedures, and regulatory requirements.

Essential Functions:

• Oversees warehouse activities in support of operations, including but not limited to, receiving, storing, picking, and shipping materials
• Trains, supervises, and evaluates the performance of warehouse associates, assign duties
• Conducts shift meetings to communicate general information, address specific topics with engaging warehouse employees
• Ensures inbound and outbound shipments are accurate and free of damage
• Keeps equipment operating by enforcing safe operating instructions; troubleshooting breakdowns; requiring preventive maintenance
• Maintains a working knowledge of all operating systems pertaining to the work area
• Provides the necessary leadership that is associated with building as well as maintaining a strong workforce
• Manages and coordinates the activities of warehouse employees with providing support to diagnose problems and recognize issues
• Monitors performance, disciplines, corrective action, for warehouse associates in follow safety guidelines and policy and procedures in partnership with Human Resources for guidance
• Responsible for warehouse employee’s work schedules and manage staffing needs
• Effectively manage project scope by ensuring any changes to scope are documented and approved
• Monitor quality of work, assure warehouse employees conform to compliance of company policies and procedures
• Completes assigned work efficiently and in an organized manner within an established time frame, works to complete objectives and sees a task through the end while taking into considerations current responsibilities and workload
• Manage time and attendance procedures for warehouse employees’ timekeeping recording
• Demonstrates a high level of professionalism including mutual trust and respect to all company employees
• Travel to offsite locations on an as needed basis. Must maintain a current driver's license, proof of insurance, clean motor vehicle report and reliable transportation throughout employment.
• Other duties as assigned

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's Degree in Business, Logistics, Supply Chain Management, Operations Management, or a related field preferred.
• Minimum five (5) years of experience in a warehouse, distribution, logistics, or 3PL environment.
• Minimum three (3) years of supervisory or leadership experience.
• Strong leadership, coaching, and team development skills.
• Experience managing employee performance, attendance, scheduling, and productivity.
• Strong knowledge of warehouse operations, inventory management, and distribution processes.
• Experience with Warehouse Management Systems (WMS), RF technology, and Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to analyze data, identify trends, and make sound operational decisions.
• Excellent verbal and written communication skills with the ability to interact effectively at all levels of the organization.
• Forklift certification required or ability to maintain certification.
• Bilingual English/Spanish highly preferred.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.