Warehouse Specialist/Supervisor - SDF

Swiftx Express; Louisville, Northern (KY, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Sick leave

Holidays

401K matching

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Swiftx Express in Louisville, KY is seeking a Warehouse Supervisor/Specialist to lead DSP operations and ensure adherence to standards. The role requires bilingual Mandarin and a Bachelor’s degree or equivalent, with at least 1 year in last‑mile or 3PL warehousing experience.

You will supervise, train, and optimize processes in a fast‑paced environment. Responsibilities include QA protocol development, performance reviews, and coordinating with internal and external teams.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics.
• Strong leadership, analytical, and decision‑making skills.

Responsibilities

• Supervise DSP operations to ensure company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

**Key Responsibilities:** (5:30AM - 2PM)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on‑the‑job training provided through a rotational approach

Pay range:

Specialist: 20-25/hour +10%bonus

Supervisor: 55k-70k + 20%bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 30%-70% Medical insurance, 100% Dental and Vision Insurance