Warehouse Specialist/Supervisor - LAX HUB

SwiftX; Eastvale (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus

Paid time off

Paid sick leave

Paid holidays

401K matching

Medical insurance

Dental insurance

Vision insurance

Job summary

SwiftX Inc. in Eastvale, CA is seeking a Warehouse Supervisor to oversee daily warehouse operations, including sorting and dispatching, staff management, and coordination with delivery partners.

You will lead automated sorting machinery, monitor performance metrics, ensure safety and SOP compliance, and produce regular reports for senior management. This role requires hands-on leadership in a fast-paced, high-volume logistics environment.

Qualifications

• 1–3 years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Experience leading large operational teams and staffing agencies.
• Hands-on with automated sorting machines and equipment.
• Strong communication, leadership and problem-solving skills.

Responsibilities

• Oversee sorting and dispatching processes and staff supervision.
• Coordinate with linehaul, dispatch and last-mile delivery teams.
• Ensure safety, SOPs, scanning rules and parcel-handling standards.
• Produce daily/weekly/monthly operational reports and KPIs.
• Monitor throughput, accuracy, downtime and SLA adherence.
• Forecast labor needs and manage onboarding/training of workers.

Skills

Warehouse operations

Leadership

Staff management

Inventory control

Automation equipment

SLA management

Data analysis

Communication

Quality focus

Problem solving

Tools

WMS

Scanning systems

Excel/Sheets

Operational dashboards

Automated sorting machines

Job description

As a Warehouse Supervisor at SwiftX Inc., you will play a crucial role in overseeing the day-to-day operations in our warehouse. You will be responsible for ensuring that all processes run smoothly for both sorting and dispatching, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction.

Requirements

• Sorting Operations Management
• Lead end-to-end operations of the automated parcel sorting process.
• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Monitor sorting line throughput, accuracy rate, and downtime.
• Optimize workflows to improve capacity, speed, and cost efficiency.
• Operate and supervise automated sorting machines and related equipment.
• Coordinate preventative maintenance, troubleshooting, and repair requests.
• Work closely with equipment vendors/technicians to resolve technical issues.
• Maintain safety standards and ensure compliance with machine operation protocols.
• Forecast labor requirements and coordinate daily/weekly staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
• Monitor labor KPIs including attendance, efficiency, and performance.
• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct regular safety audits, equipment checks, and compliance reviews.
• Ensure all employees follow SOPs, scanning rules, and parcel-handling standards.
• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Coordinate with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.
• Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
• Analyze data to identify bottlenecks and drive operational improvements.
• Present performance updates to senior management
• 1-3years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

Benefits

• Specialist 20-25 +10% Bonus
• Supervisor 60k-70k+ 20% Bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance