Warehouse Specialist/Supervisor - EWR HUB

SwiftX; Carteret (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus plan

Paid time off

Sick leave

Holidays

401K matching

Medical insurance

Dental and vision

Job summary

SwiftX Inc. is seeking a Warehouse Supervisor to lead daily warehouse operations, focusing on sorting and dispatching activities. You will oversee staff, coordinate with delivery services, and ensure smooth logistics flow to improve customer satisfaction.

The role requires hands-on experience with automated sorting machines and a solid understanding of parcel logistics, with emphasis on safety, SOP compliance, and performance reporting.

Qualifications

• 1-3 years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.

Responsibilities

• Oversee day-to-day warehouse operations for sorting and dispatching.
• Manage staff and staffing agencies; forecast labor needs and schedule accordingly.
• Ensure safety compliance, SOP adherence, and OSHA guidelines across the warehouse.

Skills

Staff management

Leadership

Data analysis

Problem-solving

Communication

WMS proficiency

Excel/Sheets

Process optimization

SLA awareness

Tools

Automated sorting machines

Job description

As a Warehouse Supervisor at SwiftX Inc., you will play a crucial role in overseeing the day-to-day operations in our warehouse. You will be responsible for ensuring that all processes run smoothly for both sorting and dispatching, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction.

Requirements

2. Sorting Machine & Equipment Oversight

3. Workforce & Staffing Agency Management

4. Operational Compliance & Safety

5. Inventory & Parcel Flow Control

6. Reporting & KPI Management

Qualifications

• Sorting Operations Management
• Lead end-to-end operations of the automated parcel sorting process.
• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Monitor sorting line throughput, accuracy rate, and downtime.
• Optimize workflows to improve capacity, speed, and cost efficiency.
• Operate and supervise automated sorting machines and related equipment.
• Coordinate preventative maintenance, troubleshooting, and repair requests.
• Work closely with equipment vendors/technicians to resolve technical issues.
• Maintain safety standards and ensure compliance with machine operation protocols.
• Forecast labor requirements and coordinate daily/weekly staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
• Monitor labor KPIs including attendance, efficiency, and performance.
• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct regular safety audits, equipment checks, and compliance reviews.
• Ensure all employees follow SOPs, scanning rules, and parcel-handling standards.
• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Coordinate with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.
• Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
• Analyze data to identify bottlenecks and drive operational improvements.
• Present performance updates to senior management
• 1-3years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

Benefits

• Specialist 20-25 +10% Bonus
• Supervisor 60k-70k+ 20% Bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance