Warehouse Specialist/Supervisor - CMH

Swiftx Express; Columbus (OH); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical Insurance

100% Dental Insurance

Vision Insurance

Job summary

Swiftx Express in Columbus, OH, is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, ensure quality, and drive efficiency in a fast-paced environment. The role demands leadership, analytics, and bilingual Mandarin capabilities, with a focus on training and process optimization.

The position offers full-time hours, with pay ranges depending on track: Specialist $20–$25/hour plus 10% bonus; Supervisor $55k–$70k plus 20% bonus.

Qualifications

• Bachelor's degree or equivalent is required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

Key Responsibilities: (5:30AM - 2PM)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Pay range:

Specialist: 20-25/hour +10%bonus

Supervisor: 55k-70k + 20%bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance