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Swiftx Express in California is seeking a Warehouse Operations Supervisor to oversee DSPs and warehouse staff. The role focuses on enforcing quality assurance, monitoring performance, and driving continuous improvement across regional facilities.
You will manage budgets, KPIs, and staffing, lead training programs, and coordinate logistics between warehouses while handling daily operations and emergencies. Mandarin bilingual is required, with a bachelor’s degree or equivalent.
Supervise and assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Coordinate logistics between warehouse to warehouse
Lead budget management and team KPIs.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs/Staffing Agencies and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Bachelor’s degree or equivalent, bilingual Mandarin required.
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision‑making skills.
Able to perform under pressure in fast‑paced environments.
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach