Warehouse Specialist - DFW

SwiftX Inc.; Dallas (TX); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

21-25/hr + Monthly Bonus

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

SwiftX Inc. in Dallas, TX is seeking an Operations Lead to oversee daily last-mile activities, dispatch parcels to DSPs, and align tasks with our standards. This role emphasizes leadership, performance monitoring, and building scalable processes.

The ideal candidate has a bachelor's degree, at least 1 year in last-mile or 3PL warehousing, and strong analytical and decision-making skills. Mandarin bilingual abilities are required; join us to help our growing, innovative team.

Qualifications

• Bachelor’s degree or equivalent required.
• Mandarin bilingual required.
• At least 1 year in last-mile or 3PL warehousing and logistics.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Monitor performance and drive continuous improvement.
• Develop and enforce quality assurance protocols.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Additional tasks as directed by supervisors or managers.

Skills

Leadership

Analytical

Decision making

Bilingual Mandarin

Education

Bachelor’s degree

Job description

Key Responsibilities:

Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.

Monitor performance and drive continuous improvement.

Develop and enforce quality assurance protocols.

Conduct daily control meetings and performance reviews.

Recruit qualified DSPs and provide onboarding.

Design training to improve service quality.

Support fleet operations, task distribution.

Coordinate with internal teams and external partners.

Handle daily operations and emergency responses.

Additional tasks as directed by supervisors or managers.

· Bachelor’s degree or equivalent, bilingual Mandarin required.

· Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.

· Strong leadership, analytical, and decision-making skills.

· Able to perform under pressure in fast-paced environments.

Ready to be part of a growing, innovative team? Explore our current job openings and apply today!

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

• 21-25/hr+ Monthly Bonus

• 7 PTO days

• 5 Paid Sick Leave Days

• 6 Paid Holidays

• 401K 100% Matching up to 2%

• 50% Medical insurance, 100% Dental and Vision Insurance