Warehouse Shipping Supervisor

Jobtailor; Olive Branch (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Olive Branch, MS is seeking an experienced Shipping Supervisor to lead a team in a fast-paced warehouse. You will direct shipping/receiving activities, optimize workflows, and ensure accuracy and safety across operations.

The role requires hands-on supervision, strong communication, and a solid background in warehouse management systems, RF technology, and material handling equipment. On-site work with a focus on efficiency and safety.

Qualifications

• 2-3 years hands on supervisory experience required
• Experience with WMS/inventory management systems and RF technology
• Experience tracking metrics including KPIs such as team member productivity
• Knowledge of automotive parts preferred
• Excellent skills in Microsoft Office applications
• Outstanding customer relations skills
• Strong team/personnel management skills and experience
• Excellent communication skills

Responsibilities

• Plan, guide, and direct staff efficiently and on time to meet customer demands, deadlines, and administrative duties
• Maintain high shipping productivity and efficiency
• Direct Internet shipping processes including picking, sorting, packing, and processing
• Maintain staffing levels to accomplish receiving objectives
• Plan and coordinate work; train, motivate, monitor, and evaluate receiving associates
• Ensure shipping associates can safely operate material handling equipment
• Develop crew leaders to oversee assigned crew members’ daily routines
• Maintain safe and effective shipping equipment levels
• Monitor merchandise loading, staging, shipping reports, and shipment readiness
• Ensure shipments are complete and in acceptable condition
• Resolve discrepancies with accounting involving invoices, packing slips, and shipping reports
• Monitor paperwork flow from inventory control to shipping for timely data entry
• Measure shipping accuracy, locator performance, and shipping reporting
• Monitor X-carrier, DST, and email frequently to ensure customer satisfaction
• Lead and supervise shipping agents
• Counsel, document, and discipline shipping associates as necessary
• Maintain cleanliness, organization, safety, and 5S warehouse principles
• Ensure DOT and OSHA safety/compliance practices are followed
• Direct shipment movement between shipping/receiving platforms and work areas
• Perform additional duties as assigned

Skills

Supervisory experience

Team building

Leadership

Communication skills

Tools

WMS/inventory management systems

RF technology

Forklifts

Cherry pickers

X-Carrier

DST

Job description

• Plan, guide, and direct staff efficiently and on time to meet customer demands, deadlines, and administrative duties


• Maintain high shipping productivity and efficiency


• Direct Internet shipping processes including picking, sorting, packing, and processing


• Maintain staffing levels to accomplish receiving objectives


• Plan and coordinate work; train, motivate, monitor, and evaluate receiving associates


• Ensure shipping associates can safely operate material handling equipment


• Develop crew leaders to oversee assigned crew members’ daily routines


• Maintain safe and effective shipping equipment levels


• Monitor merchandise loading, staging, shipping reports, and shipment readiness


• Ensure shipments are complete and in acceptable condition


• Resolve discrepancies with accounting involving invoices, packing slips, and shipping reports


• Monitor paperwork flow from inventory control to shipping for timely data entry


• Measure shipping accuracy, locator performance, and shipping reporting


• Monitor X-carrier, DST, and email frequently to ensure customer satisfaction


• Lead and supervise shipping agents


• Counsel, document, and discipline shipping associates as necessary


• Maintain cleanliness, organization, safety, and 5S warehouse principles


• Ensure DOT and OSHA safety/compliance practices are followed


• Direct shipment movement between shipping/receiving platforms and work areas


• Perform additional duties as assigned

Requirements

• Must be able to work Weekends!


• 2-3 years hands on supervisory experience required


• 1 year shipping/receiving experience


• Supervisory experience and team building


• Experience with WMS/inventory management systems and RF technology


• Ability to multi-task and adjust to dynamic order flow fluctuations


• Self-starter with ability to identify production delays and proactively act


• Experience tracking metrics, including KPIs such as team member productivity


• Knowledge of automotive parts preferred


• Excellent skills in Microsoft Office applications


• Outstanding customer relations skills


• Strong team/personnel management skills and experience


• Excellent communication skills


• Demonstrated drive to achieve results


• Ability, with or without reasonable accommodation, to lift, push and pull up to 50 pounds


• Ability to stand/walk for up to 10 hours


• Ability to squat, bend, reach, and safely climb and descend stairs where applicable


• Ability to operate powered equipment such as forklifts and cherry pickers


• Ability to maintain and promote workplace safety


• Ability to secure and transfer cash or other assets

Core Competencies

Demonstrates strong leadership and team management skills in a shipping and receiving environment, with a focus on maintaining safety, efficiency, and productivity. Proficient in utilizing WMS and inventory management systems to track metrics and ensure customer satisfaction.

Highest-signal resume keywords

• Supervisory Experience


• WMS/Inventory Management Systems


• Shipping/Receiving Experience


• Team Building


• Customer Relations Skills

Hard Skills

• Shipping Processes


• Material Handling Equipment Operation


• KPI Tracking


• Microsoft Office Applications


• Shipping Accuracy Measurement


• 5S Warehouse Principles


• DOT Compliance


• OSHA Compliance


• RF Technology


• Automotive Parts Knowledge

Soft Skills

• Communication Skills


• Team Management Skills


• Problem-Solving


• Motivation


• Self-Starter

Industry Keywords

• Shipping


• Receiving


• Logistics


• Warehouse Management

Tools & Technologies

• Forklifts


• Cherry Pickers


• X-Carrier


• DST