Warehouse Operations Supervisor - Lead & Develop Teams

Wesco International, Inc.; Alsip (IL); On-site; USD 52,000 - 90,000; Full time

Job summary

Wesco International, Inc. seeks a motivated Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing and shipping. You will train and coach associates, manage performance, and ensure adherence to safety and quality standards in a fast-paced environment.

The role involves developing processes, monitoring metrics, and driving continuous improvements while maintaining strong employee relations and timely fulfillment of customer requirements.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Strong communication

Interpersonal skills

Time management

Attention to detail

Problem solving

Team leadership

Learning ability

Basic computer skills

Inventory control knowledge

Safety awareness

Forklift operation

Education

High School Degree or Equivalent

Tools

Forklift operation

Job description

Wesco International, Inc. seeks a motivated Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing and shipping. You will train and coach associates, manage performance, and ensure adherence to safety and quality standards in a fast-paced environment.

The role involves developing processes, monitoring metrics, and driving continuous improvements while maintaining strong employee relations and timely fulfillment of customer requirements.