- Create, coordinate and complete shipments of goods between company and clients
- Coordinate with off-site logistics locations, suppliers, and vendors to meet deadlines and track all shipments
- Process orders and ensure shipment schedules are met
- Develop and maintain operational reports and complete shipments of goods
- Act as a point of contact for customer service
- Ensure completion, accuracy, and delivery of transactions for clients
- Dispatch requests to transportation providers
- Unload inbound shipments safely and move products to the correct destination
- Efficiently stage, stack, and load the merchandise in the appropriate areas
- Ensure that the trailer is secured and chocked prior to entering the trailer
- Load/Unload product correctly using the appropriate handling techniques
- Perform labeling, sorting, wrapping, packing, and repacking as needed
Requirements
- Minimum 3 years of relevant work experience in customer service and logistics
- Forklift experience
- Material Handling Certification
- Dangerous Goods Qualification
- Forklift Operation and Certification
- Some experience with Warehouse Management Systems
- Proficiency in basic MS Office applications
- Must be fluent in English (reading, writing, and verbal)
Core Competencies
Demonstrates expertise in logistics coordination, customer service, and operational reporting, with a strong focus on shipment accuracy and efficiency. Proficient in material handling and forklift operations, ensuring safe and effective movement of goods.
Highest-signal resume keywords
- Logistics Coordination
- Customer Service
- Forklift Operation
- Material Handling Certification
- Warehouse Management Systems
ATS Optimization Keywords
Hard Skills
- Shipment Processing
- Order Management
- Labeling
- Sorting
- Packing
- Repacking
- Loading Techniques
- Unloading Techniques
- Operational Reporting
- Dangerous Goods Qualification
Soft Skills
- Communication
- Team Collaboration
- Problem Solving
Certifications & Qualifications
- Material Handling Certification
- Forklift Operation Certification
Industry Keywords
- Logistics
- Supply Chain
- Customer Service
- Transportation
- Shipping
Tools & Technologies
- Warehouse Management Systems
- MS Office