Operations Manager

Jobtailor; Florence (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor is seeking a skilled Warehouse Operations Manager to lead day-to-day warehousing tasks, including receiving, storage, and shipping. You will plan volumes, optimize space, and manage equipment, while guiding supervisors and staff in hiring, training, and performance planning.

The role emphasizes driving continuous improvement, cost savings, and KPI attainment. Strong leadership, safety compliance, and Excel-based data analysis are essential in a fast-paced distribution environment.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 7 years experience in logistics, distribution, or relevant environment.
• 5 years experience in a supervisory role.
• Ability to lift, carry, and push/pull 21–50 pounds; work in variable temperatures.

Responsibilities

• Oversee day-to-day warehousing operations, including receiving, storage, and shipping.
• Plan inbound/outbound volumes, space utilization, and equipment management.
• Supervise warehouse operations supervisors and support staff; manage hiring and training.
• Drive continuous improvement and cost-saving initiatives while meeting KPIs and budgets.

Skills

Logistics

Warehouse Operations

Performance Appraisals

Cost-Saving Initiatives

Safety Compliance

Budget Development

Equipment Management

Space Utilization

Microsoft Office

Data Analysis

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

WMS

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

• Manage day-to-day site operations, including warehousing, receiving, and shipping.
• Plan inbound and outbound volumes, customer communications, warehouse space utilization, and equipment management.
• Supervise warehouse operations supervisors and support staff.
• Manage hiring, training, labor planning, performance appraisals, performance issues, and problem resolution.
• Develop safe and profitable systems and procedures for operations, equipment, and products.
• Manage operations to meet productivity, service, KPI, quality, cost, revenue, and profit objectives.
• Drive continuous improvement and cost-saving initiatives.
• Keep senior management and client representatives informed of critical operational issues.
• Plan daily work schedules, prioritize work orders and arrivals, and assign warehouse staff duties.
• Plan warehouse-space reorganizations and changes in supplies, equipment, and staffing.
• Ensure effective training, SOP adherence, trainee progress assessment, and team development.
• Ensure team members are trained on WMS, computer software, hardware, and material handling equipment.
• Manage customer service standards, client support, customer meetings, and supplier/customer site visits.
• Support annual operating budget development and budgeting/pricing compliance.
• Manage sanitation, maintenance, security, housekeeping, safety, and equipment programs.
• Establish a proactive safety culture and audit warehouse compliance with safety, security, and quality requirements.
• Work overtime as dictated by the business and perform other assigned duties.

Requirements

• Must have a high school diploma or GED.
• Bachelor’s degree is preferred.
• 7 years’ experience working in a logistics, distribution, or relevant environment.
• 5 years’ experience in a supervisory role.
• Must be able to work in unregulated warehouse temperatures during warmer and colder months.
• Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
• Demonstrated proficiency with applicable WMS systems.
• English reading, writing, and verbal proficiency.
• Proficiency in business communication at all levels.
• Strong attention to detail and accuracy.
• Good organizational and personnel skills.
• Good written and oral communication skills.
• Good leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends.
• Ability to participate in cross-training activities.
• Ability to adapt to change and thrive in a fast-paced work environment.
• Ability to lift, carry, and push/pull 21–50 pounds; reach above shoulder, reach outward, squat, or kneel.
• Ability to frequently bend and constantly walk and stand.

Core Competencies

Demonstrates expertise in managing logistics and warehouse operations, including staff supervision, performance management, and adherence to safety and quality standards. Proficient in utilizing WMS and Microsoft Office tools to drive productivity and continuous improvement in a fast-paced environment.

Highest-signal resume keywords

• Logistics Management
• Warehouse Management System (WMS)
• Staff Supervision
• Performance Management
• Business Communication

ATS Optimization Keywords

Hard Skills

• Logistics
• Warehouse Operations
• Performance Appraisals
• Cost-Saving Initiatives
• Safety Compliance
• Budget Development
• Equipment Management
• Space Utilization
• Microsoft Office
• Data Analysis

Soft Skills

• Attention to Detail
• Organizational Skills
• Leadership Skills
• Communication Skills
• Adaptability

Industry Keywords

• Logistics
• Distribution
• Warehouse Operations
• Customer Service
• Safety Standards

Tools & Technologies

• Warehouse Management System (WMS)
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint