Warehouse Operative

MANUAL; Wallingford (CT); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Private medical insurance

Gym & wellness benefit with Wellhub

Cycle to work scheme

Electric car scheme

25 days holidays and generous parental

Job summary

Voy is recruiting a diligent Warehouse Operative for our fulfilment site in Wallingford. You will own receiving, storing, picking and shipping of goods, ensuring safety and accuracy in a regulated pharmacy environment.

This role suits someone who works well under pressure and takes pride in getting things right first time. You'll join a growing team, report to the Warehouse & Systems Manager, and work five days per week on site, with occasional evenings or weekends based on business needs.

Qualifications

• On-site work in Wallingford, 5 days per week
• Forklift licence preferred
• Meticulous about detail and accuracy; picking errors affect patients
• Organised with strong time management under pressure
• Comfortable working independently and in a team
• Basic computer skills; familiarity with inventory software is a plus
• Able to read, write and speak English effectively
• Previous warehouse experience desirable

Responsibilities

• Receive, store, pick and ship goods for fulfilment
• Maintain safety and accuracy standards in a regulated pharmacy environment
• Report to Warehouse & Systems Manager
• Work with the team to keep operations running smoothly
• Adhere to PPE and warehouse procedures

Skills

On-site work

Forklift licence

Attention to detail

Time management

Teamwork

Basic computer skills

English proficiency

Warehouse experience

Tools

WMS

Job description

Voy is a leading online pharmacy committed to destigmatising how people approach their health, offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, and a community that helps people proactively improve their health and wellbeing.

We are looking to hire a diligent and detail-oriented Warehouse Operative to join our team at our fulfilment site in Wallingford, Oxfordshire. This is an ideal role for someone who enjoys working at pace, takes pride in getting things right first time, and wants to grow with a site that's scaling quickly. You'll own the receiving, storing, picking and shipping of goods that keep our fulfilment running, working to the safety and accuracy standards a regulated pharmacy environment demands.

As a digital healthcare provider, everything we dispense reaches our patients and customers by post — so the accuracy and care of this team is what makes their treatment arrive correctly and on time. You will join a growing team, have a meaningful impact on our patients and customers, and report in to the Warehouse & Systems Manager.

Who You Are

• Able to work on site in Wallingford, Oxfordshire, 5 days per week, including one weekend day each week
• Holding a valid forklift licence is preferred
• Meticulous about detail and accuracy — you understand that a picking error has a real consequence for a patient
• Organised, with strong time management and the ability to prioritise under pressure
• Comfortable working independently and as part of a team in a fast-paced environment
• Confident with basic computer skills; familiarity with WMS or inventory software is a plus
• Able to read, write and speak English effectively
• Previous warehouse experience is desirable

Additional information

• Work is primarily performed in a warehouse environment, with cold storage rooms, which may include varying temperatures and noise levels.
• PPE must be worn within the warehouse.
• May require working occasional extra evenings, weekends, or holidays based on business needs - overtime rate given.
• You will be required to work one weekend day each week.

What We Offer

• Private medical insurance
• Gym & wellness benefit with Wellhub
• Cycle to work scheme
• Electric car scheme
• 25 days holidays and generous parental leave & flexible working policies
• Join in the early stages of one of the most promising scale-ups in the healthcare space

Our interview process

• A screening call with our recruitment team
• An in-person interview at our Wallingford facility, where you'll meet both the Production Manager and the Warehouse Supervisor
• The interviews are as much an opportunity for you to meet the team as for us to get to know you — please come ready to ask any questions you may have

Healthcare is broken. We’re fixing it — and we need your help.

Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.

In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).

Ready to join us and change how healthcare feels for millions of people?